Customer Service Manager
Resume:
Andrea Floyd
**** ** ***** ** ******* SC, *****
************@*****.***
Career Focus
Extremely motivated person with leadership skills looking for an opportunity to add my abilities to help a company to obtain their vision.
Education:
Diploma, Clinton High School, 2011
Currently pursuing an Associate Degree in Human Services at Piedmont Technical College
Awards and Acknowledgments:
Promoted to manager at Bojangles
Color-guard captain for 1 year at Clinton High School
Skills:
Computer Skills
Microsoft office suite software, Windows, Microsoft word, Excel
Customer Service
Employee training
Predicting business needs
Assembly Technician 1
Mechanical Assembler
Experience:
Sealed Air
Simpsonville SC, February 2019 to Present
Pouch Packer
Pull stacks of 50 from the pouch machine conveyor
Visually inspect the pouches for any defect that will compromise seal integrity.
Notify the operator of any defect and throw away the defective pouches.
Straighten the stacks of 50 pouches and place them into the box.
Perform quality checks to ensure pouches do not have any leaks or won’t tear when the customer puts their product in the pouch.
Eaton Corporation
Greenwood SC, February 2017 to May 2017
Assembly Technician
Follow prescribed and standard safety regulations. Refer unusual conditions to proper supervisor.
Required to assemble and adjust terminal blocks, wire switches, circuit breakers, lights, and other product, short order or special explosion-proof products following standard methods and procedures.
Receiving and processing materials and parts.
Inspect and check whole arrangements to specifications and drawings, using available jigs and fixtures to facilitate work; file and remove burrs; fit nuts and nipples; apply grease to screw threads and screw on covers or oil cover and body and check for tight joints using feeler gauge. Assemble nameplates to covers as necessary.
The ability to us tools as files, scrapers and miscellaneous other hand or power tools.
Assemble material, simple wiring, diagrams, drawings, verbal instructions, operation sheets, etc.
Diagnose and correct mechanical defects using continuity light and other testing devices.
Precise preparation and inspection of all mating surfaces in explosion-proof assemblies.
Follow packing, labeling, and sealing of finished good as specified.
Maintain work area in a clean and orderly condition.
Self-Employed Home Business
January 2015-Present
Type and print term papers for adult workers that have returned to college.
Format and correct grammatical errors
Prioritize to meet deadlines so papers are submitted on time.
American Metric
Laurens, SC September 2016 to November 2016
Data-Entry/Production
Keyed in customer orders, shipping numbers, and tracking information.
Charged customers credit card
Changed Prices
Packed orders for customers when doing an online order.
Shipped orders for customers
Provided custom parts for customer samples or blueprint drawings.
Modified standard stock parts to customer specifications.
Fujifilm North America Corporation
Greenwood, SC October 2013 to August 2016
Gifting
Cut negative prints from roll, using cutting machine and shipped out on conveyor belt.
Packaged and labeled acceptable printed negatives.
Inspected, assembled, and packed mounted or unmounted negatives, color film transparencies, and photographic prints.
Weighed prints to be shipped out
Inspected prints on assembly belt for defects or improper packaging and labeling.
Bojangles
Clinton, SC May 2009 to June 2013
Cashier
Received payments by cash or credit cards.
Issued receipts, refunds, credits, or change due to customer, counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there is adequate change.
Provided customer service.
Greeted customers respectfully as they entered establishment, resolved customer complaints.
Bagged or boxed food, and serviced customers.
Contact this candidate