Customer Service Quality

Hamdi Hussein Omar

** ****** ***, ********, ** L*N 1X2 P.: 289-***-**** E.: ***************@*****.***

Profile

Responsible and dedicated newcomer to Canada. Eager to gain experience to expand on knowledge and skills. Willing to take on new challenges. Honest, friendly; can get along well with others. Well organized and able to complete tasks within tight deadlines.

Summary of Qualifications

Personal Attributes:

Proficient in both English and Somalian

Possesses verbal and written communication skills

Able and willing to assist coworkers and supervisors in a cooperative manner

Proven competence in working with others as well as independently

Perform effectively sudden deadlines and changing priorities

Customer Service Skills:

Skilled in handling the public with professionalism

Effective problem solving skills strengthened in customer service roles in retail sector

Listen to customer requests and respond appropriately

Additional Skills:

Attentive to quality and detail while working in fast-paced environments

Highly reliable; can be counted on to complete tasks

Ability to maintain a clean and safe work environment

Use common sense in my approach to problem solving

Community Involvement

Volunteer, YMCA Youth Centre, Hamilton, ON May 2019 – June 2019

Assisted in events and fundraisers hosted by the YMCA

Volunteered for school events, including welcoming grade 9’s, cooking for them and helping with clean up

Education

Cathedral Catholic High School Continuing Education, Hamilton, ON Present

Currently in Grade 10

Contact this candidate