Customer Service Front Desk

Imran Ganda

*** *. ***** ***** **. Inglewood, CA 90301

310-***-**** ***********@*****.***

EDUCATION

Middlebury College Middlebury, VT

Bachelor of Arts, Political Science September 2016-May 2020

Computer Skills: Microsoft Office (PowerPoint, Word, Excel)

Activities: The Campus, Muslim Student Association, First Gen Peer Mentor

Athletics: Men’s Rugby, Badminton Club

GPA: 3.01

University of Nottingham Nottingham, England

Bachelor of Arts, Political Science October 2018-January 2019

Animo Inglewood Charter High School Inglewood, CA

High School Diploma August 2012-June 2016

GPA: 4.01; Top 10% of graduating class

Activities: Robotics, Hiking Club, Super Tutor, College Match Scholar

EXPERIENCE

HOPE Middlebury, VT

Front Desk Intern June 2019-August 2019

Help low-income residents of Addison County access public services, and managing the food bank that was available for clients.

Tracking the number of clients utilizing services and food deliveries daily via Excel.

Middlebury College Help Desk Middlebury, VT

ITS Consultant September 2016−March 2020

Assist students, faculty, and staff on with computer issues ranging from hardware to software.

Also requires customer service skills to consult with clients/troubleshooting via email and phone.

The Campus Middlebury, VT

Sports Writer/Editor November 2017−April 2018

Provide an article weekly for the student-run paper, The Campus.

Edit other sports articles.

Formatting and creating sections for the paper on InDesign.

Anderson Freeman Center Middlebury, VT

First-Gen Peer Mentor Decemeber 2017-May 2018

Assisting a first-year, first-generation student in his transition into college. Answer his questions on school and life, as well as helping him navigate the college’s resources and adjusting to the academic rigor of an elite, liberal-

arts institution.

Zelda’s Corner Venice, CA

Front House Staff June 2018-August 2018

Provide quality customer service to a diverse range of customers.

Running food to Customers along with taking orders via Clover Station.

Made in-house coffee.

Made donuts with the Lil’ Orbits Model SS1200 mini-donut machine.

Cybercell LLC. Cell Planet Riverside, CA

Sales Clerk June-August 2016, June-August 2017

Helped sell cellphone cases and accessories at kiosks in the Galleria at Tyler mall.

Organized shipments of products and arranged them in attractive ways in glass displays.

Natural History Museum of Los Angeles County Los Angeles, CA

Gallery Interpreter Septemebr 2015-April 2016

Engage, provide information, and facilitate discussion on various exhibits in the museum with visitors.

Answer questions on upcoming museum events, and direct museum-goers to different parts of the museums, i.e. bathrooms, restaurants, gardens, exhibits etc.

Animo Inglewood Charter High School Super Tutor Inglewood, CA

Afterschool Peer Tutor September 2014-May 2015

An after-school tutor my junior year for Algebra 2 and Chemistry.

Students were assigned to me or chose me to aid them on homework and test corrections.

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