David C. Johnson (Dave)

Mechanicsville, Virginia 23111

804-***-****

adfj14@r.postjobfree.com

Objective:

Experienced Hotelier offering outstanding performance skills searching for a career position with your organization . I am a professional, sales savvy, self-motivated individual with organizational, communication and multitasking skills with the ability to work under pressure.

Summary:

Results driven professional General Manager with experience in Hotel as well as Food & Beverage Management

Sales savvy with outstanding client relationship management.

Experience in building strategic relationships with key contacts within customer organizations, and meeting with clients face-to-face. Also, building good client relationships, as well as creating business development strategies.

Proven communications and strategic thinking skills.

Proficient in OnQ PMS system

Created account plans incorporating business strategies, new opportunities, and customer history.

Knowledge in the use of various computer programs and Microsoft Office (Word & Excel).

Ability to identify, qualify and ignite revenue growth expeditiously.

Effective interacting with individuals at all levels, in a variety of corporate cultures.

Skills:

Account Relationship Management

Accountability

Attention to Detail

Budgeting and Profit & Loss Management

Business Development

Cash Handling, Accounts Receivable & Payable Management

Client Relationship Management

Communications

Conflict Resolution

Critical Thinking

Customer Focused Service

Encourager

Event Planning and Management

Forecasting

Fully Engaged

Goal Setting and Team Achievement

Guest Satisfaction

Handling Pressure

Hands on Manager

Inventory Controls & Vendor Relationships

Knowledge of Microsoft Office- Word & Excel

Lead Generation & Cold Calling

Leadership

Marketing

Multitasking

Organizational

Phone etiquette & People Skills

Pro-Active & Collaborative

Problem Solving & Negotiations Skills

Project Management

Sales Savvy

Self Motivated

Telephone Sales & Outside Sales Experience

Time Management

Professional Experience:

The Fairfield Inn & Suites- Richmond Ashland-Owned and Operated by Guest Services and Holladay Properties

11625 Lakeridge Parkway, Ashland, VA 23005 September 7, 2017 – December 2019

Responsibilities:

General Manager of a 103 unit, limited-service Fairfield Inn with a meeting/banquet facility and a sixty-two seat restaurant (for breakfast and for our evening lounge offering beers, wines and appetizers).

Initially responsible for successful continued opening of the hotel (after two previous General Managers’ within first six months following opening.

Management of AGM, Director of Sales, Chief Engineer and Executive Housekeeper,

I have completed Connect U-Operational Excellence and Connect U –Strategic Alignment and Access Edge I & II. I also have completed Connect U-Hospitality Leadership Excellence.

Responsible for the daily operations of the hotel and for meeting and exceeding financial objectives

Directed the total operation to maintain costs and quality standards

The Richmond Airport Hotel formerly The Doubletree by Hilton Richmond Airport

Shamin Hotels (12/2015 to 05/2017) Pacific Concord Management (03/2005 to 12/2015)

Sandston, Virginia

03/2005 – 05/2017

General Manager

References: Sunny Amin (Shamin Hotels) and Dan Ingenbrandt (Pacific Concord Management)

Responsibilities:

General Manager of a 160 unit, full service hotel with 4712 square feet of meeting/banquet/convention facilities and a 100 seat restaurant/lounge

Initially responsible for successful renovation and reopening of the hotel

Management of AGM/Director of Accounting, Food & Beverage Director, Director of Sales, Chief Engineer, Executive Housekeeper, Revenue Manager and Director of Front Desk Operations

Collaborative team player on sales and marketing team for business development

Initiated communications with potential and repeat guests thru outbound calling and email marketing campaigns.

Responsible for the daily operations of the hotel and for meeting and exceeding financial objectives

Directed the total operation to maintain costs and quality standards

The Linden Row Inn

Silver Linden Properties

Richmond, Virginia

09/2003-03/2005

General Manager

Reference: Dr. Bipin Amin

Responsibilities:

General Manager of a 69 unit, full service hotel with meeting/banquet/convention facilities and a 34 seat restaurant with separate lounge

Initially responsible for successful renovation of the hotel

Management of Food & Beverage Director, Director of Sales, Chief Engineer, Executive Housekeeper and Front Office Manager

Collaborative team player on sales and marketing team for business development

Initiated communications with potential and repeat guests thru outbound calling and email marketing campaigns.

Responsible for the daily operations of the hotel and for meeting and exceeding financial objectives

Directed the total operation to maintain costs and quality standards

Holiday Inn Crossroads

Briggs Hospitality

Richmond, Virginia

General Manager

Reference: Malcolm Briggs, Owner

Hampton Inn Mechanicsville

Shamin Hospitality

Mechanicsville, Virginia

General Manager

Reference: J. Sean Krueger

Ramada Limited and Travelodge

Richmond, Virginia

Operations Manager

Reference: Zulfiqar Kahn, Owner

King’s Quarter Motor Lodge

Doswell, Virginia

Beck Group of Cincinnati, Ohio

Assistant Manager of The Bentwood Restaurant and The Crooked Stick Lounge

Reference: Gary Crawford

Monterey Hotel

Monterey, Virginia

Armstrong and Salomonsky, LTD

General Manager

Reference: Larry Whitten

Howard Johnson’s Midtown Motor Lodge

Richmond, Virginia

Ball Corporation

Assistant General Manager

Reference: Leon Frazier

Courses, Certifications & Awards:

General Manager Leader Programs: Promus Hotel Corp (Hampton), Six Continents (Full Service Holiday Inn) and Hilton (Full Service Doubletree)

Sales Skills I & II, Working With Local Market Categories, Sales Pro and Catering Pro Systems

e-Events & e-Advantage

Ultimate Service Training, Be Hospitable, First Choice Service Training and Customers Really Matter Enhancements

Revenue Maximization I, II & III; Generating Increased Revenue; Revenue Management at Work

Revenue and Forecast Management System Training,

Rooms and inventory Management

Expanded Rewards and Reimbursement Revenue Management

Continuous Improvement Process

Microsoft Excel I & II, Microsoft Word I & II

Preventing Sexual Harassment

Delivering Huddles

Information Security Training

Certificate of Environmental Commitment – Virginia Green for Lodging, Conference Center and Food & Beverage

ServSafe Health Certification

TIPS-Training for Intervention Procedures

Catering Professionals Guide To Successful Weddings

Catering Progress Report

Food Safety Matters

Mastering Buffet Merchandising

Breakfast Buffet Merchandising

Room Service Right On Time

Guide To Food & Beverage Experience

ADA-Contact Person, Effective Communication, Emergency Procedures, Equipment, Proper Assignment and Service Animals

Seven Consecutive Outstanding Hilton Quality Assurance Inspections Award

Doubletree Pride Award (as the Seventh Best Doubletree In The World)

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