Manager Security

CURRICULUM VITAE

OF

SHEHZAADI GANGABISSUN

A Little About Me

I am a hard working, ambitious, trustworthy and honest person. I am willing to learn and go the extra mile. I have value that I will be able to add to the Company, do believe that respect is earned and should never be taken for granted. I also believe that being a team player is one of the most important aspects in the working place in this era and it is one of my strengths. I am a strong leader. I am a good team player. I have values and will adhere to them at all times.I also have exellent computer skills. As well as excellent interpersonal and communication skills. I have the ability to function independantly and take the initiative.

Personal Data

Name: Shehzaadi Gangabissun

Postal Address: 7 Zinnia Road

Newholmes

Pietermaritzburg

3201

Cell No:081-***-****

Email: **********@*****.***

RSA.ID: 921-***-**** 082

Nationality: South African

Marital Status: Married

Health: Excellent

Notice Period:1 Month

Clear Criminal Record: Yes

Clear Credit Record: Yes

Strengths in terms of this position: (as per job spec) (or in general) Great telephonic Skills Great customer skills Accounts

Secondary Education:

Highest standard passed: Matric, 2010

School: Northbury Park School

Subjects

English

Afrikaans

Maths

Biology

Accounting

Physics

Skills/ programs/ courses:

Computer skills:

MS Packages (Word, Excel, Power point, Projects, Outlook), Email Internet Banking Pastel Listener

Work Experience:

Company: ADT - Pietermaritzburg

Type of Industry: Security

Position: Customer Service Associate

Date: 17 November 2014 – Current

Responsibilities:

Answering the phone and transferring calls Faxing and emailing of documents.

Banking

Debt collecting

Data capturing

Renewals and Reinstates

Switchboard

• Technical Co ordinator

•technical consultant

Make sure that all appointments are kept and that all the necessary resources are available Schedule jobs with clients and technicians (Internal and external) Complete daily technical report for technical area managers daily Advise clients when the technician will be at their premises Ensure a technician goes to clients who has had a break-in or code 50 Answering of the technical cellular phone Providing feedback on technical complaints SMS’s to be sent to client reminding them of their technical appointment Assists technicians with rebooks from site Ensure a technician is fully booked daily Aid the technical team when needed Ensure all invoices are captured accurately and timeously and sent to OTC for invoicing.

Provide admin support to Technicians, FLM, Sales Reps and District Admin Manager.

Follow up on FTT and over-actives.

Follow up on payments on technical upselling quotes.

Ensure the schedule listing is kept at a minimum at all times.

Company: AMLEC - Pietermaritzburg

Type of Industry: Security

Position: Receptionist

Date: 13 December 2013 – Current

Responsibilities:

Answering the phone and transferring calls Faxing and emailing of documents.

Petty cash

Debt collecting

Data capturing

Creditors

Minute taking

Invoicing

Petrol orders

Ordering of stock

* pastel- accounts

* listener - data capturing

. Debtors

. Filling

. Account query solving

.cancellations/suspensions

. Client liason

. Receptionist

. Switchboard

Company: Khan Ismail and Company

Type of Industry: Media and Advertising

Position: Receptionist

Date: 10 January 2011 – 31 October 2011

Responsibilities:

Photocopying

Faxing

Answering the phone

Bookkeeping

Pastel – accounts

MS office documents

. Cashbook

. General admin duties

Company: Red Alert Security - PMB

Type of Industry: Security

Position: Technical Co-Ordinator

Date: 01 September 2015 – 31 January 2017

Responsibilities:

Answering the phone and transferring calls Faxing and emailing of documents.

Banking

Data capturing - Listener

-Switchboard

• Technical Co-ordinator

•technical consultant

Make sure technicians attend to calls on time.

Help problem solve with clients over the phone.

Certificates

Reception Telephone Training

Psira -Grade E

Company : Medi Clinic Pietermaritzburg

Type of Industry: Medical

Position: Reception Administrator

Date: 01 February 2017 – 10 June 2020

Responsibilities:

Help and direct all patients,visitors and staff accordingly.

Admit patients into the hospital.

Book procedures

Switchboard

Deal with different Medical Aids Daily

Data Capturing

References:

Name: Shawn Pieterse

Designation: Technical Manager

Company: Red Alert Security

Tel no: 033-****-***

Name: Dhevika Singh

Designation: Admin manager

Company: amlec

Tel no: 082-***-****

Name: Mr Khan Ismail

Designation: CEO

Company: Khan Ismail & Company

Tel no: 033-***-****

Name: Tashmira Omarpersad

Designation: Technical Co-ordinator

Company: ADT Security

Tel no: 082-***-****

Name: Bomikazi Mbalo

Designation: Hr Administrator

Company: Medi clinic Pietermaritzburg

Tel no: 033-***-****

Contact this candidate