Store Manager Sales
Resume:
Curriculum Vitae of Yanga Kuse
I am a young ** year old female that has successful experience in the workplace, I am an innovative, creative and an assertive individual. I have good communication skills, good customer service, problem solving and verbal and written skills. The ability to work under pressure take lead and meet deadlines. Ability to work in a team and co-ordinate, I am hard working and committed. Personal Information
Name and Surname : Yanga Kuse
Address : 55371 Dlamini Street, Phahameng Bloemfontein 9323 Email : adfify@r.postjobfree.com
Contact Number : 062-****-***
Date of Birth : 1993-06-20
Identity Number : 930**********
Gender : Female
Marital Status : Single
Race : Black
Drivers Licence : C1
Education
High School Attended : Hodisa Technical Secondary
Highest Grade Passed : Grade 12 ( 2010)
Currently finishing my course in Marketing Management at Motheo TVET Employment History
Edcon Jet-Mart
Cashier
February 2012 to March 2015
Duties
Maintaining clean workplace
Welcoming customers, answering their questions,helping them locate items and providing advice or recommendations
Operating scanners, cash register and other electronics
Balancing the cash register and generating reports for credit and debit sales
Process refunds and exchanges, resolving complaints
Conduct stocktake
CCD Couriers
Call Centre
6 Months fixed contract (January 2017-June 2017)
Duties
Effective liaising with clients
Data capturing
Provide customer centric service in line with the Batho Pele Principle
Give great customer service to all clients
Cell C Limited
Sales Consultant
October 2018 to November 2019
Duties
Generating leads and turning them into opportunities for sales
Contacting potential customers telephonically and face to face
Working to KPI’s and revenue targets as set by sales manager
Arranging meetings with prospects to arrange presentation
Identifying opportunities within the market
Building long term relationship with new and existing customers
Ensuring all administration relating to sales is completed Cell C Limited
Assistant Manager
December 2019 to date
Duties
Optimizing profits by controlling costs
Hiring, Training and developing new employees
Resolving customer issues to their overall satisfaction
Ensuring company policies are followed
Working closely with store manager to led staff
Assisting customers whenever necessary
Maintaining an overall management style that follows company best practices
Supporting store manager as needed
Knowledge
Information Helpdesk
Advances knowledge in Ms Word, excel, Outlook
Advanced knowledge in capturing and screening applications Advanced knowledge office administration
Reference
Musa Tsholeka
Mashe Lekhowa Admin Manager
Jet-Mart
Refiloe Zacchuis Manger Cell C
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