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Store Manager Sales

Location:
Johannesburg, Gauteng, South Africa
Salary:
12
Posted:
August 22, 2020

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Resume:

Curriculum Vitae of Yanga Kuse

I am a young ** year old female that has successful experience in the workplace, I am an innovative, creative and an assertive individual. I have good communication skills, good customer service, problem solving and verbal and written skills. The ability to work under pressure take lead and meet deadlines. Ability to work in a team and co-ordinate, I am hard working and committed. Personal Information

Name and Surname : Yanga Kuse

Address : 55371 Dlamini Street, Phahameng Bloemfontein 9323 Email : *********@*****.***

Contact Number : 062-****-***

Date of Birth : 1993-06-20

Identity Number : 930**********

Gender : Female

Marital Status : Single

Race : Black

Drivers Licence : C1

Education

High School Attended : Hodisa Technical Secondary

Highest Grade Passed : Grade 12 ( 2010)

Currently finishing my course in Marketing Management at Motheo TVET Employment History

Edcon Jet-Mart

Cashier

February 2012 to March 2015

Duties

Maintaining clean workplace

Welcoming customers, answering their questions,helping them locate items and providing advice or recommendations

Operating scanners, cash register and other electronics

Balancing the cash register and generating reports for credit and debit sales

Process refunds and exchanges, resolving complaints

Conduct stocktake

CCD Couriers

Call Centre

6 Months fixed contract (January 2017-June 2017)

Duties

Effective liaising with clients

Data capturing

Provide customer centric service in line with the Batho Pele Principle

Give great customer service to all clients

Cell C Limited

Sales Consultant

October 2018 to November 2019

Duties

Generating leads and turning them into opportunities for sales

Contacting potential customers telephonically and face to face

Working to KPI’s and revenue targets as set by sales manager

Arranging meetings with prospects to arrange presentation

Identifying opportunities within the market

Building long term relationship with new and existing customers

Ensuring all administration relating to sales is completed Cell C Limited

Assistant Manager

December 2019 to date

Duties

Optimizing profits by controlling costs

Hiring, Training and developing new employees

Resolving customer issues to their overall satisfaction

Ensuring company policies are followed

Working closely with store manager to led staff

Assisting customers whenever necessary

Maintaining an overall management style that follows company best practices

Supporting store manager as needed

Knowledge

Information Helpdesk

Advances knowledge in Ms Word, excel, Outlook

Advanced knowledge in capturing and screening applications Advanced knowledge office administration

Reference

Musa Tsholeka

073*******

Mashe Lekhowa Admin Manager

Jet-Mart

082*******

Refiloe Zacchuis Manger Cell C

084*******



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