Mobile :
Address:
New Cairo – Cairo – Egypt.
Birth Date: 01/08/1987
Marital Status: single.
Training Course Summary
Basic Course (TimeManagement-PlanningMind-
Mapping-CommunicationSkills-Leadership).
ICDL Course (Windows, It, internet, Word,
PowerPoint, Access and Excel).
English Course.
Accounting Course.
Training In Bank Misr.
Experience Summary
Work as Document Controller and Data
Entry at RSTN subcontractors to Metlife
From 05-2016 to 05-2020.
Job Experience
Scanning claims, filing, input data on Metlife
system
Ensure that insurance claims information is
entered into the system correctly, to ensure
accurate processing and timely payment
Ensure the accuracy of the entered data as
per the existing standard steps and
procedures of direct claims processing.
Analysis, daily and monthly report
Prepare salaries sheet
I am interested in
refocusing and improving
my current qualifications
and skills, in a challenging
professional work
environment.
[Shimaa Adel Emam] Email : ***********@*****.***
Mobile : +2-010********
2
Experience Summary
Work as CEE at VFS Tasheel
From 01-2014 to 04-2016.
Job Experience
Accurate Data check & entry of documents and records.
Adhere to the standard operating procedures (SOP).
Ensure Adherence to the Process in order to reduce the number of reprocesses, basis the errors highlighted by back office and mission.
Accuracy and Quality of the application.
Reprocess: No. of errors identified by the mission should be zero.
Accuracy & quality of applications. No. of errors accurately identified and corrected. Ensure 100% accuracy.
Passport reconciliation Report: Audit the Out Scan/ In Scan report to ensure all passports are accounted for.
Ensure urgent applications are identified.
To ensure customer satisfaction scores are maintained at 95%
Maintenance of the Dongle given every day and to return it without any damages.
Maintain accuracy of the bio-metric process and adherence to the set SOPs.
Daily analysis and monthly reports
Work as Sales Adminn at Artal Developments
From 01-2013 to 04-2014.
Job Experience
Responsible for the sales department
Prepare the daily report for the sales team, Making monthly sales reports
Handle customers’ requests through sales representatives, Email, Fax or Telephone calls with proper time.
Following up with the clients
CRM System background
[Shimaa Adel Emam] Email : ***********@*****.***
Mobile : +2-010********
3
Experience Summary
Work as an Administrator at STRAND Company
From 04-2008 to 12-2013.
Job Experience
Daily Reports.
Attendance Sheet.
Salaries.
Customer Sheets.
Microsoft office "Word, Excel, PowerPoint, PDF, Outlook".
Company Supplies.
Bills “Landline, Vodafone, Etisalat”.
Filing documents with official way.
[Shimaa Adel Emam] Email : ***********@*****.***
Mobile : +2-010********
Education Summary
Ain Shams University, Egypt, Cairo
Bachelor of Commerce May 2007
Skills Set
Area of Expertise Version
Foreign languages English Fluent
Office skills Ms. Excel, Ms. Word, Ms. Access
General computer skills Internet searcher, Windows Character Supervisory skills, Problem analysis, Attention to details & accuracy, strong communication skills, judgment & problem solving, stress tolerance