Sales Manager

John Boyle

**** * **. ** ***. A ************@*****.***

Washington D.C. 20009 Cellphone: 202-***-****

QUALIFICATIONS SUMMARY

My knowledge of international cuisines, spirits and wine coupled with my desire to educate and exceed customer expectations makes me a sought after leader. I thrive in a team setting and am able to take directives from leaders. I know how to take initiative and adapt to changes in a fast paced environment but enjoy structure in a team.

EXPERIENCE

Washington Plaza Hotel Director of Outlets

August 2019 to March 2020

● Processed weekly ADP Payroll

● Prepared weekly schedules

● Designed seasonal menus and monthly

specials

● Contributed to rebranding meetings for new restaurant concept

● Maintained inventory and ordered all bar and restaurant equipment purchases

● Trained and tutored current and new staff in all F&B practices and product knowledge

● Completed performance reviews for all staff members

● Held monthly coaching sessions with each employe to ensure brand ownership Al Tiramisu Restaurant Bartender/Head Server October 2009 to August 2015/2017 to 2019

● Devised tasting menus and wine pairings for VIP clients with Chef/Owner

● Collaborated with Owner to create house-made liqueurs list and seasonal cocktails Ensured that a standard of excellence in service was executed on a daily basis.

● Strengthened wine sales by educating guests on special vintages only available to Al Tiramisu. District Commons/BTS Senior Restaurant Manager August 2015 to June 2017

● Balanced 4 revenue centers on a daily basis

. ● Orchestrated the seating of 2,500 guests

weekly

. ● Scheduled Preventive/Repair and

Maintenance for 2 restaurants

● Coached and trained 125 employees (servers, bartenders, expos, hosts, bussers, management) D’Aqua Italian Restaurant Bartender/Server June 2008 to October 2009

● Specialized in training of staff in sales techniques of live seafood.

● Collaborated with Sommelier to increase employee knowledge of vintage wines to boost sales.

● Maintained the highest standards of service for retainment of daily guests and VIP clientele Mie N Yu Restaurant Head Server/Bartender/Opening Team Trainer August 2003 to May 2008

● Assisted in the ongoing training of staff in steps of service, food and wine education.

● Acted as mediary between Executive Chef and very high profile guests.

● Assigned to lead all high profile private events. Primi Piatti (DiRoNA)/Savino's Restaurant Head Server/Bartender/Trainer July 2001 to May 2003

● Appointed by owner to train staff in both establishments.

● Successfully promoted Savinos' new night club by organizing late night parties with existing clientele.

● Lead server at Primi Piatti for daily IMF luncheons and dinners.

● Requested to serve high end clientele from White House and Senate. EDUCATION

Nassau Community College Associate Degree in Liberal Arts and Sciences 1987-1989 SKILLS

Computers: Aloha, Opentable, Positouch, Micros, Microsoft Office Suite, Excel REFERENCES

Upon request

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