Manager Employee
Resume:
Shanice Smith
Business professional with twelve years of experience managing hiring,
onboarding,employee benefits, payroll, performance tracking methods and HR records. Reliable, knowledgeable and highly organized team player with excellent communication skills, team building and relationship management. EXPERIENCE
Amazon, Washington, D.C.— Senior Business Manager II March 2018 - PRESENT
● Played a key role in ensuring the successful launch of new SRS locations ( Books & 4 Star ) within the network . Structured and implemented programs and policies in the areas of hiring, training, compensation structures, benefits packages, incentives and new-employee orientation.
● Fostered a teamwork environment conducive to positive dialogue within the region and earning trust with peers and customers. Saks Fifth Avenue, Washington, D.C.— Area Manager March 2015- March 2018
● Developed client service strategies and programs to support sales growth, and provided the ultimate shopping experience for customers.
● Played a crucial role in the recruitment and retention process of the building, sta development, mediation, conflict resolution, benefits and compensation.
● Forecasted future trends and oriented sale strategies to capture maximum profits while adhering the customers needs . Max Stuido.com, Georgetown, D.C. — Learning and
Development Market Leader
March 2011 - March 2015
● Assisted and Monitored personal development plans for each employee within the network.
● Managed the HR systems including Learning Management System, Performance Management and Employer Values Proposition sites.
● Worked in partnership with the HR Manager to recruit,onboard and execute NHO.
● Provided continuous improvement feedback to management on areas to improve productivity,quality,customer and employee experience. . 104 Drayman Lane
Stafford, VA 22554
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SKILLS
Microsoft o ce suite
Outlook
Excel
WorkForce Ready Kronos
Asana
Powerpoint
People Soft
Oracle
AWARDS
2018 – Gold medal winner Q2 highest
connections score in the network .
2018- Gold Medal winner Q2 Highest
Employee Connections score in the
organization .
2019 – Gold medal winner Q4 Highest UPO
in network
LANGUAGES
English -Fluent
Spanish - Fluent
EDUCATION
Manhattan High School
High School Diploma, 2009
Kansas State University
Business Management, 2011
Strayer University
Business Management, 2022
.
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