adfh5x@r.postjobfree.com

• WEST BANK, PALESTININIAN TERRITORY • +972*********

ABDALQADER ABUALRUB

COMPUTER NETWORK TECHNICIAN SUPPORT TECHNICIAN CONTINUING EDUCATION

Career Profile

A Computer Network Technician and Helpdesk Technician with over 19 years’ experience. Particular strengths include:

• 19 years experience in Helpdesk & Technical Support,

• 19 years experience in Networking & (Client/ Server) and

• 6 years Continuing Education & Training experience.

AREAS OF EXPERTISE

• Technical Support • Database • Networking ( WAN, LAN, Wi-Fi )

• Trouble shooting • Backup & Recovery Solutions • WINDOWS SERVER (AD, &GP)

• Security, Antivirus • Helpdesk Technician • Continuing Education & Training

EXPERIENCE

Computer Lab. Technician (2000- Present Al-Quds Open University)

Computer Network Technician,

Establish, operate, maintain and co-ordinate the use of (LANs and WANs), hardware, software and related computer equipment, monitoring and optimizing network connectivity and performance.

Helpdesk and Technician Support,

Install, upgrade, and troubleshoot hardware and software for computers, printers, and other equipment, and connecting them to network. Support and technical assistance to employees via chat, email, or phone. Training employees and students to use applications and network recourses efficiently, and Remotely access hardware or software to make changes and fix problems.

Deputy Head of computer lab. Dep. (2012–Present Al-Quds Open University)

Take over and assist head of Computer Lab. Department,

Take over and assist most head of the department duties -as following- and share in responsibilities.

ADDITIONAL EXPERIENCE

Head of computer lab. department (2006–2007 Al-Quds Open University)

Administrate Computer Lab. Department,

Team leader, directly supervising employees, including Assigning roles, and handling performance of the team. Directing, and supporting Install, upgrading and Maintain wired and wireless networks, manage components (servers, IPs etc.) and technological equipment (e.g. routers), connecting various kind of networks together as required, and implementation of new software, hardware and policies.

Continuing Education Coordinator (2004– 2012 Al-Quds Open University)

Design, implement, students training programs,

Coordinate Training Programs, and Trainer (SQL\PL-SQL, MS-Access, ICDL, A+)

TECHNICAL SHILLS

CERTIFICATIONS, TRAINING COURSES & WORKSHOPS: Oracle Developer, IC3, MTA (Microsoft Technology Associate In Database Administration Fundamentals), Active Directory & Group Policy, Red Hat Linux.

OPERATING SYSTEMS:MS-Windows 7, 8,10,Server 2012, 2016, & Red Hat Linux.

NETWORKING: LAN,WAN,TCP/IP.

SOFTWARE: MS-OFFICE 2007, 2010, 2013, Various applications.

DATABASE: Oracle 8i/9i, 10G, MS Access.

LANGUAGE: SQL/PL-SQL, C/C++,VB.

EDUCATION

Al-Quds Open University

B.sc. Computer Information Systems.

Al-Quds University

M.sc. Computer Science. Some Graduate Level Courses

LANGUAGES

Arabic, Mother Language.

English, Very Good.

Wireless networks, MS Access; MS Excel; MS PowerPoint; MS Word; MS Outlook; Wireless router, Networks, Computers and peripherals, Criminal record check, Vehicle supplied by employer, Work under pressure; Physically demanding; Attention to detail; Combination of sitting, Windows Server 2012 R2, Apple OS X, Remote Desktop services, Network printing, Wireless networking, Good understanding of computer systems, mobile devices and other tech products, Ability to diagnose and resolve basic technical issues, Proficiency in English, Excellent communication skills, Customer-oriented and cool-tempered,A certificate or degree in IT, Computer Science or relevant field

Design/deploy/service new IT networks for clients, encompassing all aspects (routers, switches, firewalls, servers), Design/deploy/service fully managed networks, for multiple systems, such as Access Control, CCTV, Nurse Call, Audio-Video, Voice, as well as regular data traffic, Design/deploy/service managed wireless networks (802.11/n/ac), Design/deploy/service IP telephony networks,Apply programming skills to create custom client solutions in XML, HTML, PHP, or other object oriented languages as required, Provide primary support to our outsourced clients for the above systems, Assist in design/implementation of client system policies (backup policy, asset tagging, documentation),Work closely under senior Systems Analysts/Project Managers to complete tasks, General familiarity with Active Directory,Knowledge of Windows Environments (servers, workstations),Layer 2 and Layer 3 network switching, Corporate-level firewall setup and configuration,Familiarity of Linux Environments,Asterisk experience in Voice over IP (SIP) would be an asset,Implementing managed wireless networks; certifications from any major wireless vendor would be an assetdesign and implement new computer hardware, software, and network systems,Strong problem solving, analytical, and decision making skills,Strong ability to research new solutions,Effectively able to communicate through verbal, presentation, and listening skills,Fluent English language skills (oral, written),Strong stress management skills,Minimum 2 years experience,Valid BC driver’s licence and reliable vehicle

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