Customer Service Administrative Assistant
Resume:
Theresa A. Rodriguez
Lawrenceville, GA 30043
(Cell) 404-***-****
********@*****.***
Career Objective:
Seeking a Professional Career-Oriented position within a stable organization where I may utilize my Recruiting, Sales, Customer Service and Administrative Skills as well my problem solving capability which can effectively contribute to growth of any employer while facing new opportunities.
Work History:
Select/ResourceMFG, Lawrenceville GA 03/2014- present
Staff Performance Manager
Supervised 96 Employees as on site manager.
Managed Payroll and clock discrepancies
Counseled and mentored employees
Attended Job Fairs
Recruited Skill Trade positions
Awarded #1 on skilled placement
Express Employment Professionals, Lawrenceville, Ga 2008-02/2014
Recruiter/Staffing Professional Coordinator
Identified quality candidates and matched them with prospective companies
E-Verified new applicants verified criminal background and administered drug screens
Increased client sales and associates placed to work on weekly basis
Skill marketed qualified candidates to prospective clients
Entered Payroll and resolved any discrepancies.
Interviewed and matched associates with current clients
Made Daily sales calls to seek new business
Managed daily administrative duties.
Cold called new clients and account maintenance.
Client retention and employee appreciation activates.
Recruiting through outside resources, referrals and online applicants
Served as a bilingual interpreter and transcribed flyers from English to Spanish.
On-Call 24 hours a day to assist clients to resolves any issues.
Provided 24 hours on- call service to associates on current work assignments.
Global Staffing, Lawrenceville, GA 2007-2008
Front Desk Coordinator/Staffing Consultant (Location Closed)
Answered incoming calls
Telephone, screened and scheduled new applicants.
Interviewed and matched qualified candidates to prospect clients.
Cold called new clients and provided excellent customer service to existing clients.
E-Verified each new applicants and returning applicants
Account managed existing clients
Reviewed applicants and performed criminal backgrounds an drug screens
InVision HR, Norcross, GA 2005-2007
Office Manager/Recruiter
Assisted in everyday process of recruiting new employees for clients.
Answered telephones and provided quality customer service. Pre-screened all candidates
Became familiar with OSHA regulations and all Federal States regulations.
Responsible for recruiting and screening employees to fill new fire needs for clients.
Cold-Calling., setting appointments and visiting new prospects for potential new business.
Entered payroll and delivered pay checks to existing clients.
Attended Job Fairs and served on recruiting committees.
Skilled Market new associates to new prospect companies.
Performed accident investigations and reporting for workmen’s compensation.
Responsible for nightly on-site check-ins and on – call 24/7
Workforce Development Act/Job Link/ City of Winston- Salem, NC 2000-2005
Administrative Assistant/Recruiter
Served as the Administrative Assistant to the Director of WIA.
Answered incoming call and routed them to the proper person
Attended weekly staffing meetings, took notes and transcribed the notes.
Created, transcribed and distributed weekly agenda’s.
Interviewed new applicants seeking eligibility through the WIA program.
Matched new applicants with Prospect clients.
Served as a liaison for new applicant seeking Federal Funded programs to guide them with different outsources.
Impact Personnel, Cherry Hill, NJ
Sales/Recruiter/Staffing Consultant
Cold-Calling door to door seeking new business.
Attended daily Sales meeting
Made 100 calls per week seeking new candidates,
Attended Job Fairs and Outsourcing groups.
Attended Chamber of Commerce after hour events to seek new business
Provided excellent Customer service skills and account maintenance.
Computer Skills: E-Verify, Word, Excel, PowerPoint and Q4
Education:
2006-2008 Georgia Technical College Lawrenceville, GA
Undergraduate Business Relations
2003-2004 Forsyth Technical College Winston-Salem, NC
References Provide upon Request
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