Technical Support Representative

Cortez, Luis Mikhail D.

*-* ******** ***** **********

Quezon City.

091*-***-****

************@*****.***

Objective:

Aspiring to obtain a position as a call center representative in a dynamic environment, to handle calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and acquire knowledge about different services.

Skills:

-Outstanding analytical, problem-solving, and troubleshooting ability.

-Superior communication (oral and written), customer service and interpersonal skills.

-Both independent and team worker, as required.

-MS Office proficiency and tracking-software familiarity.

-Ability to multi-task and prioritize effectively.

-Poised and patient when dealing with clients.

-Ability to handle stress

Education:

High School : (2008-2012)

St. Mary’s Academy of Caloocan City

College : (2015-2020)

De La Salle Araneta University

Achievements:

Civil Welfare Training Service Graduate

Reference:

091********

Mr. John Andrei O. Gache

Consultant/ CPA

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