Salesforce Software Engineer

PRIYANKA KHARE

Software Engineer

Email :*********************@*****.***

Phone : +916*********

Passport :Z4521117

Linked in : priyanka-khare-11707a1a0

Current job location : Bengaluru, India

Certifications ::

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

Salesforce Certified Service Cloud Consultant

Education :

BE(CS) SIRT, Bhopal 2018

12th St. Joseph’s Co-Ed School, Bhopal 2014

Experience :

Zensar Technologies Aug2018-till date

Salesforce Functional Consultant

Functional consultant having hands on extensive exposure to various testing processes and tools.

Roles and Responsibilities :

Project 1: Dec2018-Current

Performed testing on lightening application of service console. Tested for retail store’s desktop and mobile application. Handled solo Winter’20 and Spring’20 regression testing and received client appreciation.

Delivery of tickets within defined timeline with 0 defect sweapage in production.

Handling the responsibility of complete testing for bi-weekly releases since Feb 2020 successfully.

Skills :

Hands on experience in testing processes like progression, regression, end to end, Api, UAT, smoke, sanity, impact, deployment, live production testing using various tools like data loader, workbench, soap ui, postman.

Well versed in identifying, framing and executing test cases. Having good knowledge of management tool like JIRA. Expert in identifying, logging and retesting defects. Hands on testing-Desktop and mobile(Salesforce app-android & ios ) Expertise in creating functional documentation and giving client demos.

Having knowledge of SDLC, Agile and Waterfall model Experience in creating reports & dashboards, profiles, users, workflow, process builder, approval processes.

Exposure to complete service cloud testing like omni channel, cases, live chat, entitlements, knowledge base etc. Having a knowledge of Sales cloud and CPQ .

Basic knowledge of automation testing using Selenium and java. Rating :

Requirement Analysis

Manual QA

Salesforce Admin

Core Java

Rating :

Requirement Analysis

Manual QA

Salesforce Admin

Core Java

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