Nursing Assistant Customer Service
Resume:
Aug **** - Jun 2016
Avery Suarez
Professional Summary
I'm a very enthusiastic individual, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Multi-talented and excellent reputation for improving customer service satisfaction. Motivated to learn, grow, and excel in any position that I obtain.
Skills
Organization skills Time management
Conflict resolution Strategic Planning
Adaptable Communication/Teamwork
Interpersonal Work ethic
Experience
Certified Nursing Assistant
Care.Com Inc. - Houston, Tx
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals. Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments. Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Server
Outback Steakhouse - Lufkin, TX
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints. Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals. Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies. Receptionist
Carter & Johnson M.D. - Lufkin, TX
Provided clerical support to company employees by copying, faxing and filing documents. Collected payments from clients and updated account balances. Sorted, received and distributed mail correspondence between departments and 401 Higgins St., Humble, TX 77338
Ph: 832-***-****
**********@*****.***
Dec 2022
Dec 2020
Mar 2019
personnel.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Kept reception area clean and neat to give visitors positive first impression. Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Education
Associate of Arts : General Business
Lonestar Community College - Houston, Tx
Real Estate License
Champions School of Real Estate - Houston, Tx
Certified Nursing Assistant
The Whale Christian Academy - Houston, Tx
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