Nidhi Nidhi
Senior Software Developer having *
years of experience in Software
Development
***********.****@*****.***
Gurgaon, India
linkedin.com/in/nidhi-sharma-862144109
facebook.com/sharmanidhi.niit
I am able to handle multiple tasks on a daily basis. Having creative approach to problem solving. WORK EXPERIENCE
06/2016 – 06/2018
Junior Software Developer
Towards Vision Technology Pvt Ltd
Built dozen of CRM and LMS for many big projects like CBEC, Pidilite, Sunshine, Coolwinks, Mannapuram, GSTN etc using core PHP, javascript, HTML, Jquery for
frontend and mysql, mongodb,redis for backend.
Web portal creation for the CBEC and GSTN.
Lead Management System creation.
06/2018 – Present
Senior Software Developer
Towards Vision Technology Pvt Ltd
Having experience in design, development,
documentation, testing and rollout of enterprise
applications.
Social media integration with CRM (Twitter,
Facebook.Google Play)
Worked on omni channel.
In mentioned projects we maintained the requests flow of the customers and resolve their issues by generating a ticket on our CRM. All issues, queries and their solutions will reflect on the CRM. Where agent can see the whole process of tickets and current state of the tickets and act accordingly.
EDUCATION
06/2012 – 06/2016
B.Tech (Electronics and Communication
Engineering)
Uttar Pradesh Technical University (UPTU)
76 %
SKILLS
PHP Core PHP Javascript Jquery
React.js Mysql MongoDB Redis
Facebook API Twitter API AJAX APIS
Oops HTML OMNI Channel MS.Word
MS.EXCEL Power point Linux
Documentation Unit Testing JSON
Project Deployment Web Technologies SQL
No SQL
PERSONAL PROJECTS
CBEC (Central Board of Excise & Customs)
(02/2017 – 02/2018)
Pidilite (01/2017 – 12/2017)
GSTN (01/2018 – 12/2018)
OMNI channel (02/2019 – 02/2020)
Performance Management System
(07/2019 – 01/2020)
Social Media Integration (Twitter/Facebook/Google
Play) (09/2019 – Present)
ACHIEVEMENTS
Won girls cricket tournament in 2017 and 2018
Won Table Tennis Tournament
Won hackathon competition organized by c-zentrix in 2019 (Agent less contact center)
LANGUAGES
Hindi
Native or Bilingual Proficiency
English
Native or Bilingual Proficiency
INTERESTS
Singing Dancing Playing Table Tennis
Exploring Restaurants and Food Sketching
Achievements/Tasks
Achievements/Tasks