Mental Health Assistant

Raphael Landre Borlongan

650-***-**** •*********@*****.*** • Brentwood, CA

https://www.linkedin.com/in/raphael-landre-borlongan/ RELEVANT SKILLS

● Web development

● Phyton

● Java

● Selenium Driver

● JIRA

● Microsoft 365

● Node.JS

● Windows/Mac/Linux

● Networking

WORK EXPERIENCE

Kaiser Permanente, Pleasanton, California January 2020 – July 2020 Application Security Intern

● Created a selenium automation script on java that checks the protocol version that the websites are using, which is based on Qualys SSL lab, resulting in 80% efficient in productions

● Processed 10+ access request tickets weekly using JIRA ticketing software resulting in high customer satisfaction

● Created a selenium automation script that checks if the RSS feeds link of the websites is broken, which is based in Java, resulting into more efficient way on checking the RSS link

● Prepared instructional video on how to do a self-service assessment, which helped the developers to learn how to use the assessment tool. Prospect Airport Services, San Francisco, California December 2018 – May 2019 Passenger Service Assistant

● Assisted at least 30 passengers every day by finding and carrying their baggage from the conveyer belt to the cart, which resulted in passenger satisfactory to increase by 50%

● Collected at least 60 wheelchairs every day by looking unused wheelchair throughout the terminal, which resulted in customers easy access to a wheelchair

Cinemark, San Mateo, California July 2018 – November 2018 Concessionaire

● Advertised every day by promoting the company’s membership card which increases the sales by 30%

● Consulted 100 customers a day surveying about their experience in the theater, which resulted to increase in review ratings

EDUCATION

Year Up, San Francisco, California September 2019-July 2020 Year Up is an intensive, competitive technical training and career development program with over 250 corporate partners, graduating thousands of students annually across the nation. The program includes college-level courses, professional training, and a six-month internship.

● Completed coursework in Web Development, Network System Admin, Professional Skills, Intro to Computer Application and Business Communications, with specialized training in Cybersecurity, including networking and scripting languages

● Mindfulness Elective, 12 weeks program that focuses on practicing mindfulness and yoga

● BAASA, social and support group for African American students

● FELLAS, support and leadership club for male-identified group

● Perfect attendance award

● Won 3rd place on a social entrepreneurship project College of San Mateo, San Mateo, California August 2018 -- June 2022 Bachelor’s Degree in Computer Science

Volunteers

Send Silence Packing, San Mateo, California April 2019

● Raise mental health awareness and inspire action for suicide prevention

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