Sales Customer Service

COLIN P. CHACHOFF

***********@*****.***

*** *********** ** • COLUMBUS, OHIO 43214 • 513-***-****

EXPERIENCE

August 2018 to July 2020 Dick’s Sporting Goods Holland, OH

Footwear Operations Manager

Work directly with customers, other company associates, and store managers with a positive attitude

Resolve customer complaints if required

Welcome customers into the store and be able to help them if needed

Maintain a clean and organized stock room

Maintain accurate inventory and sales records

Left up to 75 pounds

Help customers load their cars

Provide assistance when needed in other departments when needed

Inform customers of current promotion that are going on in the store

August 2015 to January 2016 United Dairy Farmers Cincinnati, OH

Merchandiser

•Responsible for ordering United Dairy Farmers Homemade Brand products for the stores and moving the products from the back-room storage freezers of the store to the sales floor self-serve freezers

•Travel between assigned stores and ensure that stock is at optimal levels for continuous sale

•Work directly with customers, other company associates, and store managers with a positive attitude

•Maintain accurate inventory and sales records

•Maintain an organized and clean self serve freezer in numerous stores

•Respond to requests in an efficient manner when store stock runs low, or runs out

•Lift up to 10 pounds and occasionally push/pull carts weighing up to 75 pounds

May 2013- August 2015 IGA Cincinnati, OH

Cashier/Customer Service

•Promoted from store stocker to cashier due to work ethic and strong customer service attitude

•Receive payment from customers by cash and credit cards

•Issue receipts, refunds, credits, and change to customers

•Establish and categorize prices of goods by means of calculators, cash registers, or optical price scanners

•Calculate total payments received all through a time period, and reconcile this with sum of sales

•Resolve customer complaints if required

•Calculate money in cash drawers at the beginning and the ending of shifts to make sure that amounts is accurate and that there is sufficient change

•Welcome customers entering in grocery store

•Maintain spotless and arranged checkout areas of grocery store

•Weigh items sold to verify prices

EDUCATION

Tiffin University 2020-present

oMasters in Business Admin

oSpecialization in Human Resource Management

Bowling Green State University 2015-2019

oCommunications Major

oGeneralized Business Minor

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