Sales Representative Front Office
Resume:
Contact
*******.********@******.***
www.linkedin.com/in/missdezerea
(LinkedIn)
Top Skills
Customer Service
Event Planning
Languages
American Sign Language
Dezerea' Williams-Hall
Flight Data Coordinator
Dallas-Fort Worth Metroplex
Experience
Leidos
Flight Data Coordinator Specialist
October 2018 - Present (1 year 11 months)
Dallas/Fort Worth Area
Process Notices to Airmen (NOTAMs) for airports around the US. Work with Management at smaller private, civil and military airports as the line of communication with pilots.
Provide pilots with clearances and keep track of them encase of search and rescue is needed.
Legends
Tour Associate
June 2017 - Present (3 years 3 months)
AT&T Stadium
Assist clients as necessary and satisfy the needs and desires of customers. Communicate with people of different countries, ages and languages. Operate in various locations on the tour and answer questions and fun facts about the Stadium and the Dallas Cowboys.
Dallas Cowboys
Sales Representative
January 2015 - Present (5 years 8 months)
Arlington, Tx
Coordinated a floor plan reset that delivered increased dollar and unit sales by 65%.
Recommended, selected and helped merchandise based on customer needs and desires.
Executed merchandising and floor moves based on seasonal changes, business needs and trends.
Texas Legends
Game day Intern
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October 2019 - March 2020 (6 months)
Frisco, Texas
Assist with executing game day flow, by the Operations Manager including: Game Day Experiences, Pre Tip-off Sequences, Fan Services and Activation and post game break downs.
Assists with fan and team needs, contributing to a customer service first culture
Assist with basketball camps, in the form of emotional support for all campers. KIPP Dallas Fort Worth
Instructonal Aide
February 2017 - June 2018 (1 year 5 months)
KIPP Destiny
Supported teachers, administers in creating a learning environment. Graded homework and lessons achieving average two-day turnaround results. Worked closely with classroom teacher to create unique and instructional lesson plan.
Prepared and distributed weekly homework packets to achieve an 95% completion rate.
KIPP Austin Public Schools
Educational Assistant
July 2015 - June 2016 (1 year)
Communidad
Managed and monitored student behavior on playground daily. Adeptly coordinated supplemental reading lessons to achieve 100% grade- level aptitude in reading group.
Facilitated a small group of students (1st through 4th graders) and taught develop skills to get them reading and writing on their grade level when behind. (Done during quarter 1 and 2.).
Assisted teachers and front office with assembled materials, planning and executing task needed to help the students academically and the school to function on the daily. (Done during quarter 3 and 4). Grand Prairie ISD
Substitute Teacher
February 2015 - June 2015 (5 months)
Monitored and maintained facilities to ensure the highest standards. Page 2 of 4
Recognized and addressed behavioral issues with students and administration.
Taught and implemented a strategic plan confronting issues of behaviors and trends for high school students.
University of Texas Athletics
Fan Services
August 2013 - December 2014 (1 year 5 months)
Darrell K. Royal Stadium
Built clientele through social networking mediums and internet advertising. Operated a servious kiosk, answered guest’s questions about Darrell K. Royal Stadium.
Gave tours of the stadium and communicated information to a wide audience. Ensured mobility impaired patrons are able to arrive and depart safely from the sporting events.
University of Texas Parking and Transportation Services Cashier
December 2010 - August 2013 (2 years 9 months)
Austin, Texas
Assisted customers in paying their parking citations, purchasing parking passes, and paying for daily garage time fees
Allowed and assisted customers in entering and exiting garages during various on campus events
Victoria's Secret
Sales Representative
September 2011 - January 2012 (5 months)
Arlington, Texas
Helped customers in finding products that would satisfy their personal and gift needs.
Managed each section to make sure they were stocked, free of clutter, and items were presented correctly.
Education
The University of Texas at Austin
African & African Diaspora Studies, Women & Gender Studies · (2010 - 2014) Page 3 of 4
The University of Texas at Austin
Bachelor of Arts (B.A.), Afrcan & African Diaspora Studies Woman & Gender Studies · (2010 - 2014)
Grand Prairie High School
· (2006 - 2010)
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