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Customer Service Assistant

Location:
Hillcrest, KwaZulu-Natal, South Africa
Salary:
+- R5000
Posted:
August 18, 2020

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Resume:

Patience Bonisile khanyile

Summary

Profile : Female, Single

Nationality : South Africa

Current Location : Durban

Identity Number : 851**********

Health :Excellent

Qualifications

Grade 12 Senior Certificate

Passed subject

(HG)IsiZulu

(SG)English

(SG)Mercantile law

(SG)Travel and Tourism

(SG)Economics

(SG)Business economics

Tertiary Qualification

2008: Boston business College Pinetown

Complete: Computer Clerk Diploma.

Key board

Intro to P C

Windows XP

Ms word

Ms excel

Understanding the internet

General office Practice

@ adfevv@r.postjobfree.com

078******* / 074*******

169 King Dinizulu, Durban 4001

Work Experience

2013-October 2015 Tailor-made staffing solution (Pick n Pay Stores) Sales assistant

Provide outstanding customer service

Helping customers understand their needs,

Assist reservation and walk-in customer.

Understanding the lease terms, fees and insurance.

Consult, sell and upsell to customers.

2015-2016 Velocity (Call centre)

Customer Service

Make calls to customers who have questions.

Concerns related to their purchase.

Provide customers with product and service.

Enter new customer information on system.

Sell product to consumers and businesses.

With payment and billed later if customer is later. 2016 September-January 2020 (RLC Foods) Eat fresh canteen Reception

Direct visitors to correct person.

Answer and address incoming phone calls.

Prepare correspondence and documents.

Schedule and follow up on appointments.

Supply information regarding

The organisation to general public clients and

Customers.

2020 January-March 2020 Durban university technology Debtors finance clerk

Dealing with financial inquiries, general admin duties,

Working on ITS system assisting students on

Arranging payment plan, blocking and unblocking.

Responsible for allocation of monies in the suspense

Unallocated account and reversal of interest.

Receipting of University monies into correct cost centres

Deal with handed over accounts Address all student queries. Distribution and reconciliation of petty cash to staff and students.

Bonisile Patience Khanyile

References

1. Tailor-made staffing

Tailor-made admin

031-***-****

2. Velocity

Supervisor

031-***-****

3. (RCL) Eat fresh

Supervisor

087-***-****

4. Affirmative Recruitment

Dyanne (recruiter)

031-***-****



Contact this candidate