Customer Service Assistant
Resume:
Patience Bonisile khanyile
Summary
Profile : Female, Single
Nationality : South Africa
Current Location : Durban
Identity Number : 851**********
Health :Excellent
Qualifications
Grade 12 Senior Certificate
Passed subject
(HG)IsiZulu
(SG)English
(SG)Mercantile law
(SG)Travel and Tourism
(SG)Economics
(SG)Business economics
Tertiary Qualification
2008: Boston business College Pinetown
Complete: Computer Clerk Diploma.
Key board
Intro to P C
Windows XP
Ms word
Ms excel
Understanding the internet
General office Practice
@ ****************@*****.***
169 King Dinizulu, Durban 4001
Work Experience
2013-October 2015 Tailor-made staffing solution (Pick n Pay Stores) Sales assistant
Provide outstanding customer service
Helping customers understand their needs,
Assist reservation and walk-in customer.
Understanding the lease terms, fees and insurance.
Consult, sell and upsell to customers.
2015-2016 Velocity (Call centre)
Customer Service
Make calls to customers who have questions.
Concerns related to their purchase.
Provide customers with product and service.
Enter new customer information on system.
Sell product to consumers and businesses.
With payment and billed later if customer is later. 2016 September-January 2020 (RLC Foods) Eat fresh canteen Reception
Direct visitors to correct person.
Answer and address incoming phone calls.
Prepare correspondence and documents.
Schedule and follow up on appointments.
Supply information regarding
The organisation to general public clients and
Customers.
2020 January-March 2020 Durban university technology Debtors finance clerk
Dealing with financial inquiries, general admin duties,
Working on ITS system assisting students on
Arranging payment plan, blocking and unblocking.
Responsible for allocation of monies in the suspense
Unallocated account and reversal of interest.
Receipting of University monies into correct cost centres
Deal with handed over accounts Address all student queries. Distribution and reconciliation of petty cash to staff and students.
Bonisile Patience Khanyile
References
1. Tailor-made staffing
Tailor-made admin
2. Velocity
Supervisor
3. (RCL) Eat fresh
Supervisor
4. Affirmative Recruitment
Dyanne (recruiter)
Contact this candidate