Dianen C. Gemarino
D.Jakosalem St.,Cebu City
**********@*****.***
OBJECTIVE
To bring a strong dedication and motivation of work and to build a long term career growth in challenging position.
EXPERIENCE
ACCOUNT EXECUTIVE
Wide Wide World Express Corporation
December 18, 2018 – February 2020
Responsible for selling and promoting W Express services;
Maintaining existing accounts
Making cold calls or reaching out to prospects.
Developing sales strategies and new accounts for the company.
Conducts regular sales calls and attend to clients' needs.
Building beneficial relationships with external and internal contacts to create a better customer experience.
Handling complaints and negotiations.
SALES TEAM LEAD
METROPC Technologies, Inc.formerly MDR Microware Sales, Inc. January 2017 – November 15, 2018
Manages and leads the Sales team
Motivates and assesses team performances
Keeps the management updated on team performance
Encourage the team member to meet the goals and identify areas for new opportunity to improve the skills
Helps the team members problems and oversees their work quality
Develop strategies to reach the performance goal
Communicates and generates detailed reports about the team performance
Ensure the quality customer service including interacting the customers, answering their needs and help solve an effective customer complaints.
Tracks the team members daily performance
CHANNEL ACCOUNT MANAGER
MDR Microware Sales, Inc.
December 2011- December 2016
Manage existing channel accounts and develop wider customer base by generating new channel accounts and achieving sales team target.
Maintain frequent contact with the assigned accounts to maximize efficient seller-customer relationship.
Conduct sales presentation to major customer on products, services and promotions.
Assist channel accounts in RMA( Return Merchandise Authorization) Process
Update on pricing and seek orders from customers
Ensure orders are being processed and items are delivered.
Inform customers of any out of stocks and delivery difficulties
Disseminate to channels both internal and supplier initiated promotions to assigned channel accounts.
Observant in monitoring price competition or promotion and inform to the concerned Product Category Manager.
Attend product meetings/trainings.
CERTIFICATES
EMPLOYEE OF THE YEAR TOP SALES OF THE YEAR SALES GROWTH OF THE YEAR MDR MICROWARE SALES, INC. MDR MICROWARE SALES, INC. MDR MICROWARE SALES, INC. ISSUED ON : DECEMBER 2015 ISSUED ON : DECEMBER 2015 ISSUED ON : DECEMBER 2013 PROFILE
Gender : Female
Age : 29
Provincial Address : Lunas, Asturias, Cebu
Birthdate : November 27, 1990
Place of Birth : Mohon, Colonia,Tuburan,Cebu
Nationality : Filipino
Civil Status : Single
EDUCATION
Bachelor of Science in InformationTechnology 2011
University of Cebu-Banilad Campus
Banilad, Cebu City Ambit Foundation Scholar
REFERENCES
Glynna Sedurifa
Sales & Marketing Manager
Softouch Property Development Corp.
Joven Ecarma
Territory Manager
Westcon-Comstor
Reggie Jan B. Tolibas
Web Developer/ Designer
Upwork Global Inc.