Joshua Payne-Brawn
linkedin.com/in/joshua-payne-brawn-a33b2b109
*******@**********.*** 386-***-****
Summary
I received my Associate of Science degree in Network Engineering in 2018. I have a passion for the Linux operating system and have almost 10 years of experience with the operating system. I have a passion as well for Cybersecurity and plan on obtaining a bachelor's degree in Cybersecurity engineering. If I am not working on computers I am also working on my hobby which is music. I am always willing to learn new things in Information Technology, Computer Networking and Cybersecurity. My experiences include customer support, systems analysis, and computer networking. In my 3 years of job experience, I have mainly worked in the educational sector of Information Technology, resulting in an understanding of Educational needs technology-wise, along with the technology needs for students. Experience
Systems Analyst Trainee
North East Florida Educational Consortium
Mar 2019 - Jun 2019 (4 months)
Systems Analyst Trainee in NEFEC's Network Operations Center. Most tasks were setting up new user profiles in active directory, hardware, and so ware troubleshooting, and machine deployment. Occasional travel to other school districts to help their IT departments with computer-related issues and other projects that required assistance as well.
IT Support Assistant
University of Florida Alumni Association
Jun 2018 - Sep 2018 (4 months)
Tier 2 help desk support, tasked with hardware and so ware troubleshooting. Assisted the Access Control Administrator in some of their tasks such as new user account creations and assisting employees with their accounts along with machine imaging and deployment. Other tasks included keeping a digital inventory of all computers in the company and of our supply room.
IT Help Desk Student Intern
St. Johns River State College
Aug 2015 - Feb 2018 (2 years 7 months)
Student intern tasked with basic help desk procedures and troubleshooting of passwords and web browser issues for faculty and students along with occasional re-imaging and PXE booting of student and instructor machines. Assisted several Chromebook and Linux users with connecting to the campus network. Education
St. Johns River State College
Associate of Science - AS, Computer Systems Networking and Telecommunications 2013 - 2018
Skills
Linux • Computer Hardware • Computer Repair • Help Desk Support • Debian • Microso Office • WiFi • Customer Service • Systems Analysis • Desktop Computers Joshua Payne-Brawn - page 1