Project Manager

Dexter Van Soto

Pasig City +63-917-***-**** ****.*********@*****.*** linkedin.com/in/dextersoto

Profile

Process-driven and results-oriented Project Leader with experience in delivering successful local and overseas implementations for application development, systems integration, and change delivery management across varied sectors including Healthcare, Technology, and Finance. Core Strengths

Project Management

(Agile Scrum/PMBoK Waterfall)

IT Infrastructure Operations

(Data Center/Cloud)

Process Improvement

(Lean Six Sigma)

Work Experience

Wells Fargo

VP - Lead Project Manager / Scrum Master / Product Delivery Coordinator [Feb 2023 to present]

● Facilitate agile teams that automate business process decisions across multiple lines of business through Artificial Intelligence (AI) and Machine Learning (ML) models to provide more accurate search result algorithms and apply automation tools to replace current manual workflows for increased work efficiency.

● COO Automation Projects: Robotics Process Automation (UiPath); MS Power Apps; Alteryx; Alfresco (LWWF); Celonis

● LOB Product/Projects:

Conduct Management:

■ PRD009196: Loudspeaker Product

Human Resources:

■ PRJ0028260: Project Paradise

Global Operations:

■ PR0045408: Phone Wire Channel Retirement

AVP - Senior Project Manager [Feb 2019 - Feb 2023]

● Lead medium to high risk projects to manage tactical control of project budgets ($200k to $5M) and timelines to keep teams on task and achieve schedule targets. Facilitate project teams for SDLC/Agile application tools development and systems integration.

● LOB Projects:

Control Management

■ PR0043638: Evidence Based Control Evaluations (Target State/P1/FMT)

■ PR0036230: Evidence Based Control Evaluations (EBCE)

■ PR0044313: Strategic State Evidence Based Control Evaluation

■ PR0040083: Control Executive Issues Mgt Reporting and Tollgate Platform

■ PR0041581: RCSA Workshop Tool

■ PR0044416: Technology Asset Management

■ PR0043495: Front Line Integrated Reporting Capabilities

■ PR0035914: Front Line Risk System and Reporting Uplift

Consumer and Small Business Banking

■ PR0000139: Card & Retail Services PCI Remediation

■ PR0042190: Contact Center Modernization

Global Resource Communications Inc (Philippines branch office of GRC Trust Pte Ltd) Operations Manager [Jan 2015 – Feb 2019]

● Transferred to manage the Manila branch office and lead 20+ cross functional projects and operations team members (Infra Ops, Applications Dev, QA, Applications Support, and HR Admin staff). IT Infrastructure Operations Lead for managing around 200 multi-site private cloud provisioned servers in Singapore to ensure 24/7 uptime of healthcare SaaS infrastructure and SLA compliance.

● Key Achievements: Achieved 80% operational efficiency by automating routine tasks and reports using DevOps tools; Minimized system downtime by 60% with early failure warning monitoring tools; Obtained 90% security compliance with company wide implementation of information security policies such as HIPAA (US) and PDPA (Singapore); Initiated lean operational cost saving measures CV of Dexter Van Soto Page 2 of 2

such as cloud computing migration, physical to virtual server migrations; paper use reduction, contract negotiation, virtual meetings for reduced travel expenses, and outsourcing admin services; Spearheaded creation of a PH marketing team to explore opportunity with local hospitals. GRC Trust Pte Ltd (Global Mobility Laboratory) (Singapore) Project Manager [May 2010 – Jan 2015]

● Executed project delivery between Singapore and Manila teams for implementation and support using Agile Scrum.

● Key Achievements: Successful end-to-end project implementation and system integration of enterprise healthcare applications (critical lab results, informatics, and messaging) to 80% of Singapore government hospitals; Complete set up of Manila branch office business operations. Systems Engineer [Oct 2008 – Apr 2010]

● Administer 200+ servers in multi-data centers and manage technical support team.

● Key Achievements: Improved data center server co-location efficiency through physical to virtual server migration, network link redundancy and storage; Enhanced technical support productivity with SOPs and collaboration tools.

AsiaFlux Networks Pte Ltd (Singapore)

Technical Consultant [Oct 2006 – Aug 2008]

Consultancy Projects:

● Talking Platforms East Asia Pte Ltd (Singapore)

Implemented data center hosting of IP-PBX service and SIP phones roll-out to clients. Administer hosted telco servers and online support tools (Wiki/Helpdesk Support Ticket).

● Terravox LLC (Mongolia)

Provided on-site technical consultancy with Terravox Mongolia for VSAT ISP operations improvement. Deployed city-wide wireless hotspots in Ulaan Baatar, Mongolia. Education

B.S. Computer Engineering -- Central Colleges of the Philippines Project Management Tools

● Enterprise Jira (Confluence/Agile/Kanban/Roadmap/Dashboards)

● Microsoft (365 CoPilot/Project/Visio/SharePoint/Dynamics/PowerApps)

● PowerBI (Dashboards/Reports)

● GenAI (365 CoPilot/ChatGPT/Gemini)

Trainings / Certification

● Generative AI (Microsoft CoPilot; Prompt Engineering for Business Professionals)

Pluralsight; Wells Fargo Development Hub [July 2025]

● ChatGPT Prompt Engineering

Coursera [Aug 2025]

● Agile Software Development

Wells Fargo Learning & Development [Dec 17, 2019]

● Project Management Essentials

Wells Fargo Learning & Development [Aug 19, 2019]

● Business Process Excellence Path (Lean Six Sigma, Kanban, RCA, 5Whys, 5S, FMEA, Kaizen) Wells Fargo Learning & Development [March 24, 2020]

● Scrum Master Accredited Certification [ID: 130***********] International Scrum Institute [Sep 30, 2019]

● Lean Six Sigma Yellow Belt Certification [ID: LSSYB-1596284654-2001-1912] Process Doctors Academy [July 30, 2020]

● ITILv4 Foundation Certification

CampTech [Aug 15, 2020]

● Scrum Foundation Professional [ID: 78839028]

Certiprof [Aug 2022]

● Agile University

Wells Fargo Learning & Development [June 2021]

● First Aid and Basic Life Support [ID: 2024-05040SFA] SynerQuest [Sep 2024]

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