Analyst Project

Chandana Theresa

818-***-**** · ********.*******@*****.***

Page 1

PROFILE

Software Quality Assurance professional with 10 + years of experience for large software projects across multiple industries. Skilled in various program testing technologies and current QA methodologies. Experienced in web, mobile and client server applications. Experienced with SDLC including traditional Waterfall and Agile/SCRUM methodologies. SKILLS

! JIRA ! Quality Center ! Rally

! SharePoint ! Web service testing ! SQL

! Self motivated ! Quick leaner, Team

Player

! Ability to multi-task

! BMC Remedy ! SDLC waterfall,

Agile/Scrum

! Defect/Bug tracking

! Detail oriented and

organized

! Onsite/offshore

coordination

! Interpersonal, verbal and

communication skill

! Ability to work under

pressure and prioritize

with in tight deadlines

! Senior management

status reporting

! Experience in testing web/mobile/

database

! Experience in

implementing QA

processes and

methodologies.

! Ability to work

independently and in a

team setting.

! Experienced in planning, creating

and executing test cases based on

business requirements.

! Ability to work in fast

paced environment.

! Implemented QA

processes and

methodologies.

! Ability to manage time

and comprehend the

priority of both

assigned and ad-hoc

tasks

! Works well under pressure,

handling projects that have real

time high dependency and

challenging deadlines.

Education

Bachelors in Computer Science and Engineering

Chandana Theresa

818-***-**** · ********.*******@*****.***

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PROFESSIONAL EXPERIENCE

BANK OF AMERICA, Sr. Systems Analyst

System/Project: Consumer Sales force CRM (May ‘18 - Nov ‘19) Worked with Business users and developers to verify and finalize user requirements for Production issues

Managed bug triage, change-control meetings with business/IT stakeholders to review and prioritize raised change requests, defects and issues Run test cases to certify build, new features and evaluate usability and functionality Worked with automation team to automate regression suite Lead Release Management for 7 scrum teams

Partnered with vendor management for licenses and contract renewals Worked with team members for sprint Planning and Capacity Performed SQL Server database testing

Warner Pacific, QA Analyst

System/Project: Pro quote (Feb ‘14 – Oct ‘16)

Implemented QA processes/practices and Methodologies Led and delivered several projects that was mission critical and time sensitive Review and analyze business requirements/design documents. Responsible for writing Test plans and test cases

Responsible review and execute UI and Functional and regression testing. Performed mobile testing.

Provide test status and defect matrix reports to the management. Facilitated UAT test-efforts.

Provide post-deployment support

Responsible for debugging production issues

Chandana Theresa

818-***-**** · ********.*******@*****.***

Page 3

Bank of America Sr. QA Analyst

System/Project: Document Management Technology (DMT) (Apr 2012 - Dec 2013) System/Project: iPACS iPortal/iServices (Aug 2010 - Jan 2011) System/Project: Houdini Pricing System (May '06- Jan '07) Lead QA team for several projects leveraging an onsite/off shore model Communicated effectively with Project Managers, Development and Test teams throughout the test life cycle to provide clear objectives and report on progress and issues in a timely manner.

Worked with external vendors to execute projects that interfaced with industry leaders like Xerox, SHOV etc.

Reviewed and analyzed business requirements/design documents. Worked with Developers and Analyst to verify that test cases met the user requirements. Involved in writing Test plans, Test Scenarios and test cases. Involved in UI, Functional, Database and regression testing Performed extensive data validation and back end testing using SQL queries. Performed client server application testing

Performed web service testing

Tracked and reported defects using Quality Center. Worked with Automation team

Facilitated UAT test- efforts.

Responsible for pre and post release report validation testing Responsible for debugging production issues

FatTail Inc. QA Analyst

Project: AdBook (Jun 2010 - July 2010) (January 2012 – April 2012) Review and analyze business requirements/design documents. Worked with Developers and Analyst to verify that test cases meet the user requirements. Responsible for writing test cases.

Responsible for UI and Functional and regression testing Perform data validation, back end testing using SQL queries. Facilitated UAT test-efforts.

Responsible for pre and post release report validation testing. Responsible for debugging production issues.

Provide test status and defect matrix reports to the management. Chandana Theresa

818-***-**** · ********.*******@*****.***

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Cosyne Enterprise Inc. QA Analyst

Project: HR Salary System (Oct ‘04-Apr’06)

Project: WebWare WEBWARE

Project: Retention Interface

Involved in analyzing the requirements and writing test cases and test plans Involved in UI and Functional Testing

Analyzed test results by comparing actual results with expected results. Documented Test results and Defects.

Responsible for weekly status updates.

Computer Link Jr. QA Tester

Project :Kuri (July ’03 -Aug ’04)

Analyzed business requirements.

Involved in writing test cases

Worked with developers to verify that test cases meet the user requirements. Performed UI testing.

Documented and communicated test results, defects and unresolved issues

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