EDUCATION
IIMT COLLEGE OF MANAGEMENT – UPTU
JULY - 2014
[MBA - Marketing & Finance]
RAJDHANI COLLEGE – DELHI UNIVERSITY
JULY - 2012
[B.Sc App. Computer Science]
ANKIT
VASHISHT
PROFILE
Determined Manager with over 05
years experience in the travel industry.
Skilled in thoroughly analyzing
condition and reaching independent
decisions. Proficient in working with
local business providers to arrange
best discounted offers for improved
business levels. Offering proven skills
in organization and team
management.
WORK EXPERIENCE
Xperience India Hotel & Resort Pvt. Ltd [Reservation & Operations Manager]
Oct 2019–Current
• Manage multiple property room’s reservation system and preparing daily and monthly MIS report.
• Processed telephonic call and adequate sales from travel agents.
• Manage all OTA’s accounts and enhance visibility of property.
•Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
• Responded to customer requests via telephone and email .
• Verified that personal and payment information on guest accounts was accurate and complete.
• Resolved service-related problems in a timely manner. Sitabani Jungle And Spa Resort [Reservation Manager] Jan 2019–Sep 2020
• Manage room’s reservation system through software.
• Processed telephonic call, walk in reservations and adequate sales from travel agents.
• Manage all OTA’s accounts and enhance visibility of property.
• Verified that personal and payment information on guest accounts was accurate and complete.
• Resolved service-related problems in a timely manner.
•Verified that personal and payment information on guest accounts was accurate and complete.
• Resolved service-related problems in a timely manner.
• Updated team members about changes in hotel product, services, pricing and policies.
• Improved customer service ratings through fast query resolving skills. Pagoda Manu Maharani Resort [Reservation Manager]
Jan 2018–Sep 2018
• Manage room’s reservation system through software.
• Processed telephonic call, walk in reservations and adequate sales from travel agents.
• Manage all OTA’s accounts and enhance visibility of property.
• Verified that personal and payment information on guest accounts was accurate and complete.
CONTACT
PHONE:
EMAIL:
************@*****.***
Samsara The Resort & Club Resort [Asst. Reservation Manager] Sep 2014–Dec 2017
• Manage room’s reservation system through software.
• Processed telephonic call, walk in reservations and adequate sales from travel agents.
• Manage all OTA’s accounts and enhance visibility of property.
• Verified that personal and payment information on guest accounts was accurate and complete.
SKILLS
Analytical Skills
Interpersonal communications
Friendly service mentality
Operational improvement
Problem resolution
Motivate and confidence
Team Work
Resilience
Ms Office
PERSONAL DETAILS
D.O.B - 09 Sep 1991
Father’s Name - Mr. Avinash Vashisht
Permanent Address - C-20 Naya Bazar, Najafgarh, New Delhi-43 Dsdsdssddswdqwewewedw
Declaration:
I hereby declare that the information furnished above is true and correct to the best of my knowledge and believe.
Place:
Date:
(Ankit Vashisht)