Manager Food

Deja Hursey

410-***-**** **********@*****.*** www.linkedin.com/in/deja-hursey

Skills

Certification: Court of Masters, Sommelier, Level 1

Certification: TIPS trained

Certification: Franklin Covey Leadership Certification, 2015

Coursework in Ethics/Corporate Social Responsibility, Compensation, Benefits, & Rewards

Education

Johnson & Wales University Providence, RI

Master of Business Administration, Hospitality Management Degree, 05/19

GPA: 3.65

Bachelor of Science, Human Resource Management Degree, 05/18

GPA 3.61, Magna Cum Laude

HR Case Studies

Proficient in creating solutions to human resource cases in Harvard Business Cases

HR Topics studied: recruitment, corporate culture, ethical decision making, selection

Famous cases studied: Starling Systems, S.G Cowen, Maria Gonzalez

Experience

Marriott International Oxon Hill, MD

Operations Manager 06/19 – Present

Rotational management training program in bistro, housekeeping, and front desk

Conducted cash transactions, melon transfers, daily deposits, and change orders

Created monthly critiques in rotational departments in order to justify appropriate spending

Performed monthly ordering of supplies in rotational departments

Familiar with profit & loss sheets, revenue reports, daily closing reports, and forecasts

Del Mar, Fabio Trabocchi Restaurants Southwest, DC

Head Food Runner, Drink Runner, Server in Training 06/19 – Present

Michelin 2020 Award, Wine Spectator Best of Award of Excellence 2020

Handle up to over 400 covers in a night

Present, plate, and serve paella dishes

Present, plate, and filet seasonal seafood (ex. Spanish Branzino, Whole Turbot)

Answer guests’ questions about menu items, food allergies, and special requests

Fulfill the role of point of contact between FOH and BOH

Toms Market Catering Bristol, RI

Event Server 07/15 – 06/19

Passed appetizers, entrees, and desserts to an average to 50-100 guests

Provided friendly, timely, and efficient customer service for at least 6 hours at a time

Worked various types of events ranging from weddings, luncheons, bridal parties, holiday functions

P. F. Changs China Bistro Inc. Providence, RI

Server 07/18 – 06/19

Managed 2-8 guests at 3-5 tables simultaneously

Handled over 25 cash and credit card transactions per shift

Exceeded guest expectations by anticipating customers’ needs

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