HR Training, Emplymnt Srvcs Training - LMS, Kronos, Oracle

Yolanda Sanders-Lane, Texas All-Lines Independent Adjuster, CVAT, B.A.

**** **** ****** **. ■ Grand Prairie, TX, 75052

*********@*****.***;

C: 972-***-****

A: 972-***-****

https://www.linkedin.com/in/yolanda-sanders-lane

OBJECTIVE: HRBP, Public Health & Environmental Safety Adjustment, and Economic-Operational Risk & Compliance

TECHNICAL SKILLS:

iCIMS, iDatix, eFax, Microsoft Office (Microsoft Outlook, Excel and Word), Windows XP, LMS, PeopleSoft, Oracle, Taleo, Kronos, Client Saba, ASP, HR User Site, Reference Books-Periodicals, Research & Practical Law, Lexis Advance, Tort, Westlaw Next, Bloomberg Law, Lotus, ArchiCAD Adobe Photoshop, BOLO Incorporated, 10-key Adding Machines, and Type 45 WPM

HR EXPERIENCE AND PROFESSIONAL ACCOMPLISHMENTS:

Director, Supportive Emply. Srvcs. (UNT credentialed (18-current) & Apprenticeship 3/14-4/18)

Texas All-Lines Independent Adjuster, Licensed Professional Adjuster #: 2369380 01/19-11/21

Mosaic, Irving, Texas (Onboarding, Project Management - Seasonal) 8/2017 – 11/ 2017

Goodwill Industries of Fort Worth, Texas 9/2015 – 3/2016

Employment Specialist (credentialed – Employment Specialist)

KPMG LLP, Dallas, Texas 08/1997 – 11/2006

Senior Human Resources Recruiting & Compliance Training Specialist

Built a future mentorship program (KNOW) for new and sustaining employees for entry, administrators, and global consultants

Conduct meetings with employers and counselors to gather employment need

Interview persons to determine qualifications, employment goals and interests for placements

Placed persons of supported employment and/or direct job placement

Led HR Onboarding reporting to newly hired employees and executive management from offer acceptance through the first 90 days of hire

Served as the focal point of introduction, orientation, training and integrations for personnel joining client account(s)

Formulated FAQ’s for new hire inquiries regarding onboarding issues and escalate complex inquiries to the appropriate resources

Ensured I9’s, Background Checks, Clinical Screening(s) meet company and regulatory standards

Served as Senior HR point of contact for Partner and Directors Team as well as other associate employees on CPE regulations, complaints, inquiries, and administrative issues. Produced employment applications & background checks, evaluated qualifications, conduct interviews, make hiring recommendations, and maintained current records on status of personnel requisitions

Oversaw various HR projects, including updating Offer Letters job descriptions, employee handbook, Brown Bag Luncheons, morale-boosting programs and productivity, special event programs, and competencies for annual evaluations

Coached management, candidates, and new hires on CPE regulations using resume databases, networking, internet job boards, cold calling, media advertising, third party recruiting firms, and employee referrals.

CAMPAIGN & PUBLIC RELATIONS EXPERIENCES AND ACCOMPLISHMENTS

UT Southwestern Medical Center, Dallas, Texas 03/2008 – 05/2013

Continuing Medical Education Event Coordinator (Account Management & Analytics)

Hilton Hotels & Resorts Inc., Carrollton, Texas 12/2013 – 9/2015

Sales & Marketing Agent

University of Texas-(Masters School of Social Work) Arlington, Texas 07/2007 – 03/2008

Sr. Office Assistant/ Department Assistant

Managed and handled a high-volume workload for 360 Sales-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy & volume). Provide effective and timely resolution to irate customers.

Promoted new sale brands and up-sell accounts, explaining new features and hotel accommodations. Ensured company attained the highest customer service ratings (as determined by Quality Teams).

Maintained database information: via vlookup reporting and software via (Hilton University Sales and Coaching Oracle applications; Citrix; and Salesforce Analytics & Network database).

Maximized, coordinated and executed large-scale CME and Public Education events. Managed budget, planning, and execution of logistics, marketing, and operations for private meetings, conferences, road/trade shows and special events.

Executed contracting and pricing; improved facility selection, transportation, accommodations, food and beverage selections, and audio/visual service arrangements.

Directed the planning and execution of fundraising/marketing and corporate events in urban communities.

Cultivated and maintained key collaborative partnerships, sponsor, and volunteer relationships with business owners in assigned cities

Recruited, trained, delegated, coached, motivated and evaluated outcome performance of events.

Supervised volunteers for events by overcoming activity/event objectives with internal/external teams on all aspects of planning events.

Capitalized upward negotiated and managed contracts with sub-contractors and vendors

Researched and closely analyzed market strategies, both existing and new.

Worked closely with senior marketing directors to reach sales goal.

Enhanced the planning of weekly activities and events by using Scheduler Plus, Grant Management System, Oracle, and Public community event application database systems.

Maintained exclusive control over designated Department Chairs, School Advisors and senior leaders' calendars, meetings, travel, and appointments; ensuring senior leaders were fully briefed before scheduled meetings and ensuring calendars were accurate and up-to-date

RESEARCH AND EDUCATION CERTIFICATIONS:

Certificate of Completion: VAT, April 2018; Director of Employment Training, January 2018 & Supported Employment Specialist, February 2016

KPMG LLP. Human Resource Representative & Award-Winning Customer Service Training,

August 1997

EDUCATION:

Champlain College Jan 2016 – Nov. 2016 M.S. Law

University of North Texas May 2007

Bachelors of Arts in Sociology

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