Priya Lakshmanan
Personal Details
Mobile: 047*******
Email: *****.******@*****.***
Career Objective
I am a well experienced, attentive and collaborative pharmacist passionate about pharmacy. I have always delivered best commitment and loyalty to the workplace, with a personal drive of setting goals and achieving them. I’ve a strong foundation in customer service to deliver exceptional care at a high-volume setting. I am a patient service-oriented Pharmacist with excellent record of maintaining positive relationship with customers, representatives and other health care professionals.
Education & Employment
Education:
2013 – 2017 Bachelor of Pharmacy (Honours)
University of South Australia
Academic Achievements
2009-2011 Academic Awards
2006-2011 100% attendance
2012 High excellence awards, Top achievement in year, Top achiever in Scientific Studies
Work Experience:
Feb 2019- March 2020 – Pharmacist in Charge (Full time) at Star Discount Chemist Hollywood
(Very fast paced pharmacy with a script number averaging over 700 a day)
Strong experience balancing heavy workloads while delivering unparalleled care
Manage pharmacy workflow guaranteeing successful patient prescription fulfilment
Accurately dispensed >500 scripts daily while tending to frequent staff and patient inquiries
Counsel patients on prescription and OTC medications, thoroughly reviewing information and directions to reduce error
Dispensary management and oreder processing
Strong background in Webstercare (MMS) program
Promptly achieved KPI’s - Medschecks and Clinical interventions every month
Claims on 6CPA programs
Solid experience in Staged supply, Webster pack and sick certificates
2018 – Intern Pharmacist at Star Discount Chemist Pasadena
Under supervision of pharmacist:
Prepared and dispensed medications as prescribed by health professionals
Managed customer interactions including patient counselling, complaint resolution and customer satisfaction
Coordinated activities of assigned pharmacy assistants engaged in preparation and delivery of Webster packs
Packed 200+ webster packs a week
Assisted and encouraged patients to start webster packs, went through the process with clients
Demonstrated strong communication and decision-making skills
Maintained records such as pharmacy files, patient profiles, registries of DDA
Compounded creams, ointments and ear drops
2016 - 2017 – Pharmacy assistant at Star Discount Chemist Croydon
Worked collaboratively and comfortably in the pharmacy with other staff and pharmacist. My position involved scripts in and out, dispensing, shop fill, and serving customers with any product/medication related questions. I have done stock taking and assisted with daily orders for the shop and dispensary. I have also done ticketing for catalogues or promotions and closed shifts which involves finalizing the money, settling the tills and closing the store. Have also attended several training nights on vitamins.
2016 – Work experience at Goodwood Chemmart Pharmacy for a month (July 2016)
Dispensed – Minfos, performed the DDA, counter service, customer advice on medications, stocking
2011-2012 Check out – Woolworths
Served customers, assisted in inquires, settled tills
Address: Endeavour Square, Nhulunbuy NT 0880
Skills
Proficient with the following programs:
- Minfos and FRED Dispense
- WebsterCare software
- i-dispense (Hospital Pharmacy)
- Guild patient program
- Medadvisor
- PPA
References
Richard Huynh
Pharmacist Manager
Star Discount Chemist Hollywood
042******* or 08 82504998
Andrew Hang
Oncology Pharmacist
Mount Gambier hospital
Contact: 043*******
Peng Hor
Pharmacist Manager
Star Discount Chemist Pasadena
Contact: 043******* or 088*******
Lana Rinchen
Oncology Pharmacist
HPS
Contact: 042*******