Developer Insurance

REKHA PAL

A-****, *th avenue, Gaur city *, Noida, 201301

Contact No.: +91 - 971*******, E-mail:- ***.******@*****.***

OBJECTIVE

A position in an organization where my Professional Expertise as managerial abilities communication, Interpersonal and office management Skills can be most effectively utilized to achieve Corporate Objectives.

EMPLOYMENT HISTORY

Employer: - GENPACT PVT. LTD.

Duration: - December 2011 to Till Date

Role: - Process Developer

Location: - Noida

PROFILE SUMMARY

I have around 8+ years of experience engaged with Insurance Vertical.

Currently Working as Process Developer in GENPACT PVT. LTD.

Working as a SME (Subject Matter Expert) and Handling Claims, Client payments, FNOL,

Working directly with the Clients remotely to verify the Policy Details.

Ability to work well in both a team environment and individual environment.

Good analytical and communication skills.

Key Responsibilities: -

Assisting to the Team on the queries and provides the Process trainings to New Hires.

Sending the Dashboard updates on Daily, Weekly and Monthly basis to the Managers and Clients.

Preparing and Examine the Test Papers for Team Members to record the Process and Insurance Vertical knowledge and based on that will conduct the Training Sessions.

Attending the Video Conference Calls on Weekly Basis with the Client to review the Team performance and Error Audit Sheets.

Supporting business queries regarding process.

Project, Rewards and Recognition: -

I got chance to went Denmark for OJT (On Job Training) 3 times which is a really big achievement for me in GENPACT.

Many time awarded by Bronze, Spot Awards by Vice President for Excellence performance in the Project.

Completed all class room trainings conducted by GENPACT.

Received Gold Award for the best Performance in Dance Competition.

EDUCATION

Completed Education

2009 B. A. (Graduated) from Kanpur University, Kanpur.

2006 H.S.C from Uttar Pradesh Allahabad Board.

2004 S.C from Uttar Pradesh Allahabad Board.

PERSONAL PROFILE

Permanent Address:- Etawah, UP

Father’s Name:- Mr. Jagdish Pal

Date of Birth:- 02/04/1990

Gender:- Female

Information mentioned above is true to the best of my knowledge.

(Rekha Pal)

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