SCCM ADMINISTRATOR
PRATHAP
Email: ************@*****.*** Mobile: +91-957*******
CAREER OBJECTIVE:
To work with Organization by maintaining a good cordial relationship with my superior and colleagues serving for the organization with my sincere efforts, to make sure that my work is always appreciated by my superiors and also improvement of skills on new technologies.
PROFESSIONAL SUMMARY
Having 4+ years of IT Experience in Microsoft System Configuration Manager (SCCM)2007,2012 & 1802.
Experience in SCCM Implantation Projects and build Central site, Primary site, Secondary site, Management Points and Distribution Points.
Involved in configurations of SCCM site, client or maintenance task(s)settings.
Installing SCCM clients with Client-Push and good experience in Trouble shooting.
Good Experience in Application Management in SCCM 2012 and troubleshooting through logs.
Good experience in SCCM operations like SCCM Client Installation, Client remediation, Hardware Inventory, Software Inventory and software metering.
Creating boundary and boundary groups.
Experience in creating custom collections using WQL queries.
Expertise in Software Distribution using SCCM and troubleshooting deployment failures.
Having hands on experience in creating custom reports using SQL Queries.
Backup of CAS, Primary sites and troubleshooting of backup failures.
Patch management using Windows Server Update Services (WSUS) and SUP.
Have Experience with Microsoft SCCM2012 technical support with advanced knowledge of server and client maintenance, troubleshooting, query writing, and application deployments.
Having hands on experience in supporting tools such as Right Click Tools and Client center tool.
Knowledge in Active Directory infrastructure, Domain Name Services & DHCP.
Providing proper training and handover the project on time to the customer.
Prepared the Weekly and Monthly reports/dashboards and share with management for customer reviews.
Administration of entire project and give end to end support for the entire project solving technical problem and providing technical solution on time.
Good Flexibility in working as a team and maintaining the standards.
Provide 24/7 support with client interaction.
TECHNICAL SKILLS
Operating System : Windows 7, Windows 8,Windows 10
Server Os : Windows Server 2012 and 2008
SCCM Tools : SCCM2012 / 2007 & SCCM 1802
Data Base : SQL Server 2008 / 2012-SQL
Virtual Technology : VM Ware
Trouble shooting tools : Right click Tools and Client center Tools
PROJECT PROFILE
Project#2:
Organization : Capgemini Technology Services Pvt Ltd.
Designation : System Engineer(Consultant)
Duration : Jan 2020-Till Date
Project#1:
Organization : Harman Connected Services Corporation India Pvt.Ltd
Designation : System Associate
Duration : April 2016-Dec 2019
ROLES AND RESPONSIBILITY
Handling SCCM Client installations & un-installations and Troubleshooting various issues on SCCM Client.
Configuration of different SCCM server roles.
Creation of query based collections as per the requirement.
Patch management by using SCCM.
Generation of Queries and Reports through SCCM.
Monitoring the health of all SCCM servers.
Distributing through SCCM and troubleshooting the issue.
Working as a problem manager for fault management of SCCM server related issue.
Providing timely information and guidance for Wintel and Desk side support team to carry out the daily operation smoothly.
Conduct review meets with all the international carriers to smooth coordination between the organizations on troubleshooting aspect. Regular Health check for SCCM Site servers.
Involved in implementation of SCCM site servers and roles.
Clients push installation and Troubleshooting.
Creating packages, programs and deploying software(s) to clients.
Expertise in creating Build standard operating environment Software Configurations which meets functional needs and specifications based on the operating environment.
Troubleshooting Software Distribution issues.
Created custom reports as business requirements.
Application creation, deployment and troubleshooting.
Configuring Site boundaries and the Distribution points in the hierarchy.
Generating various kinds of reports from SQL Server Database.
Helped team members in troubleshooting.
Created internal and external documents
DECLARATION
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief.
Place :
Date : (Prathap.M)