Travel Agent

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Catherine L. Bennett

**** ******** **** – Falls Church VA 22043 - 571-***-**** – *****.*********@*****.***

Profile

15 + years of experience in the Travel industry ranging from wholesale to leisure and employee travel. A quick learner who has been able to adapt to various system changes within the industry. Known as a result driven, dedicated, trustworthy team player. Looking to expand skills and further grow career within travel.

Skills

Amadeus Saber

Apollo Memo Manager (ARC)

Microsoft Office Google Docs

Work Experience

Omega World Travel — Travel Consultant/Corporate Travel/Airline Debit Memo Analyst

2005 – Present

Creating vacation packages for clients to include airline, cruises, rail, hotel, tours, and specialty packages. Advised on visa requirements and passport policies.

Handling employee travel for Omega employees managing defined budget for airline, car rental accounts, and hotel.

Booking award travel for employees and certificate winners. Maintained databases documenting all expenses.

Researching, and as necessary, disputing airline debt memos.

Providing mentorship to other employees learning Amadeus or assisting with complicated airline issues.

Continues to learn via industry online training programs to include, but not limited to: Hawaii, Mexico, South Africa, United Kingdom, Germany, St. Lucia, Alaska, Vancouver Destinations, Marriott, and Holland-America Cruises.

Vera Bradley — Sales Lead

2009 – 2011

Responsible for opening and closing duties (cash management and sales figures), receiving of shipment, and the back stockroom.

Provided individualized client care, while leading and assisting in training of new employees.

GoGo Worldwide Vacations — Senior Reservation Agent

2002 – 2005

Provided travel quotes, and bookings for individual and group sales in a timely manner.

Maintained pricing records, ticketing, and invoicing.

Managed approval for all office invoicing.

Education

Omega World Travel School — Travel Agent December 2002

High School Diploma

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