*** ****** ***. 224-***-****

Waukegan IL, ***** adfclm@r.postjobfree.com

Norma E. Ardon

Objective

Experience:

Seeking an opportunity where I can put my abilities and knowledge in a field, where I can grow within the company.

8/2014 – Presently Working - Top Line Transportation Waukegan, IL

Transport students with special needs to and from school.

Report any mechanical issues with the van, document it, and follow up

with it.

7//2010 – 7/2014 Waukegan, IL

Child Care Provider

Observe and monitor children play activities. Keep record of medication administered. Instruct in personal habits such as eating, resting, and toilet habits. Read to children and teach them simple painting and drawing. Organize and participate in recreational activities such as games. Prepare food for children and serve meals and refreshment to children.

01/2010 – 01/2011 Kelly Services Vernon Hills, IL

Receptionist

Greet customers, take incoming calls, quickly address caller’s need and minimize hold time. Schedule appointments, and follow up on missed appointment to reschedule. Assist visitors, clients and employees, both in person and on the phone. Help with general office task, such as filing, photocopying fax, and taking payments.

2/2008 - 7/2008 Cash Net USA Lake Bluff, IL

Collection Specialist

Make 145 to 175 outbound collection calls, to collect on past due accounts. Arrange payments and follow up with missed payment account. Record and update account activity including borrower’s financial status, and collection efforts associated with resolving their accounts.

1/2006-10/2006 Ace Cash Advance Franklin Park, IL

Branch Manager

Inform customers of loan requirements.

Verified customer’s information for accuracy.

Issue short term loans.

Make courtesy calls, as well as collections calls.

Set up payment arrangements on defaulted accounts.

Follow up on promise to pay accounts.

Prepare notice of intents and wage assignment demands on default accounts.

Take payments and make cash deposits to the bank.

Train new employees, making sure company policy is followed.

11/2004-4/2006 Advance Till Payday Waukegan,

Branch Manager

Inform customers of loan requirements.

Issue short term loans.

Perform courtesy calls as well as collection calls.

Set up payment arrangements on past due accounts, and delinquent accounts.

Prepare notice of intents and wage assignment demands on default accounts.

Take payments, and make cash deposits to the bank.

Verified funds availability

Implemented training for new recruits — speeding profitability.

On weekly basis report to corporate office the store weekly status.

5/2002-3/2004 Pay Day Loan Store Waukegan, IL

Branch Manager

Inform customers of loan requirements.

Issue pay day loans, and auto title loans.

Verified customer’s information for accuracy.

Make courtesy calls as well as collection calls.

Set up a payment arrangements on past due accounts.

Follow up on promise to pay accounts.

Send customer’s car title to the state secretary to implement a lean to the title, on behalf of the company.

Prepare repossession forms on defaulted title loans.

Make deposits to the bank.

Train new employees.

11/2001-3/2002 Micro Management Inc. Northbrook, IL

Clerk

Prepare expense reports received by Accounts Payable Department.

Make copies.

Filing.

10/2000-6/2001 Carman Elementary School. Waukegan, IL

Teacher Assistant

Assist Teacher with students.

Work independently with the slow-learning students.

Assist the art and music teachers in class room.

Prepare homework for students, and make copies as needed.

11/1999-07-20/2000

Zebra Technologies

Vernon Hills, IL

Electronic Assembler

Assemble electronic components according to a blueprint.

09/1997- 4/1998

Motorola

Libertyville, IL

Cellular Operator

Assemble cellular phones, putting all the electronic parts, including front and back housing. After the product had been finished it was tested to make sure the product was in good working conditions before it was packed.

Education:

Reference:

4/199*-**-**** Williams Innovative Tech Waukegan, IL

Electronic Assembler

Prepare electronic parts, to be inserted on panel boards. Parts included lsd’s, sand bars, resistors, capacitors, etc., parts that were needed on the assembly line. All these electronic parts were prepared in the prep department.

09/2012 – 05/2013 Computer Systems Institute Skokie, IL

Health Care Program. Medical Billing and Coding.

8/1983-6/1987 Waukegan East High School Waukegan, IL

High School Diploma.

Available Upon Request.

Contact this candidate