Customer Care Health

Samaria Gallman

**** ******** **

Maryville Tn. *7803

678-***-****

*******.*******@*****.***

OBJECTIVE: TO BECOME A PART OF A COMPANY THATS HAS ROOM FIR GROWTH WITH USE OF MY EXTENSIVE COMPUTER KNOWLEDGE, PROFESSIONALISM, AND EXPERIENCE.

EXPERIENCE:

10/2016-PRESENT

PATIENT ACCESS SERVICES

BLOUNT MEMORIAL HOSPITAL

MARYVILLE,TN.

.GREETS VISITORS AND ESTABLISH THE PURPOSE OF VISIT.

.TIMELY COMPLETION OF CHECK-PROCEDURE.

.COLLECT AND PROCESS COPAYMENTS.

.VERIFY INSURANCE INFORMATION.

.ANSWER PHONE CALLS.

.MAKE APPOINTMENTS/CANCEL.

01/2016-09/2016

PATIENT ACCESS SERVICES

CONIFER HEALTH SOLUTIONS

FRISCO, TX.

.ER REGISTRATION.

.COLLECTING PATIENTS DEMOGRAPHICS.

. COLLECTING INSURANCE INFORMATION.

.COLLECTING COPAYMENTS.

7/2009-12/2015

PATIENT ACCESS SERVICES SHIFT COORDINATOR ER DEPARTMENT

TEXAS HEALTH RESOURCES

DALLAS, TX.

.WEEKEND SHIFT COORDINATOR.

.RESPONSIBLE FOR INBOUND CALLS TO THE ER DEPARTMENT.

.KEPT SHIFT RUNNING SMOOTHLY AND SOLVE DIVERSE PROBLEMS.

. SCHEDULE LUNCHES AND DAILY ASSIGNMENTS TO COWORKERS.

. INPATIENT REGISTRATION.

05/2006-6/2009

TELEPHONE BANKER

JP MORGAN CHASE BANK

ARLINGTON, TX.

.ASSISTING WITH IN BOUND CALLS.

.TROUBLE SHOOTING AND PROBLEMS SOLVING ON CUSTOMERS ACCOUNT.

.PROVIDING EXCELLENT CUSTOMER CARE.

EDUCATION:

JANUARY 2002/MARCH 2004

GEORGIA MEDICAL INSTITUTE

ASSOCIATES OF SCIENCE DEGREE IN RESPIRATORY THERAPY.

REFERENCE: ARE AVAILABLE UPON REQUEST.

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