Retail sales associate
Resume:
DANICA C. RIVERA
Address: Abu Dhabi United Arab Emirates
Email: **************@*****.***
Contact number: +971*********
JOB OBJECTIVE
To be an asset of the company and share my knowledge I gained from my previous jobs, willing to accept new task that may assign to me at any given time when needed by the company.
JOB EXPERIENCE:
SALES ASSOCIATE/CASHIER – LA SENZA
JUNE 2018-2020 YAS MALL ABU DHABI
JOB DESCRIPTION:
Responsible to update / replenish the display
Responsible to assist the customer to their concerns & needs in a very satisfactory service.
Make sure that daily sales and stock is tally before closing time, and do the report for slow moving items.
Operating the till.
Giving information to customers about products.
Using suggestive selling techniques to increase sales.
Responsible to make overtime if there's some employee cannot report at that day.
Call to regular customer for new arrival and having sale items.
Making sure sales targets are met.
SERVER/HOSTESS - RED LOBSTER
APRIL 12,2016 – APRIL 12,2018 AL WHADA MALL ABU DHABI JOB DESCRIPTION:
Excellent interpersonal relation to people, has sense of urgency, goal task oriented possess initiative and self-motivation towards work.
Serving VIP customer and new customer to explicit experience as staying in the restaurant.
Doing hosting for event that will be held in the restaurant.
Take accurate food and drinks orders, using a POS ordering software.
Hands-on experience with cash register and ordering information system.
Some work routine as instructed by the Restaurant Manager.
Welcome guest in a warm and friendly manner.
Monitors restaurant activity to determine seating and dining flow.
Respond to guest inquiries and requests in a timely, friendly, and efficient manner. SERVER/BARTENDER – COCO AMIGOS BAR & RESTAURANT
FEBUARY 2014 - NOVEMBER 2015 DUMAGUETE CITY
JOB DESCRIPTION:
Explained food menu items to guest and made recommendations.
Maintain dining room cleanliness.
Delivered exceptional, friendly, and fast service.
Responsible to check the food purchase if it is complete and in good condition before the customer leaves the counter.
Directly reporting to supervisor of the store.
CUSTOMER SERVICE REPRESENTATIVE – QUALFON CALL CENTER DECEMBER 2012 – DECEMBER 2013 DUMAGUETE CITY
JOB DESCRIPTION:
Answering phones from customers professionally and responding to customer inquiries and complaints.
Handling and resolving customer complaints regarding product sales to customer service problems.
Processing forms, orders, and applications requested by the customer.
Following up complicated customer calls where required.
Recording details of comments, inquiries, complaints, and actions taken. EDUCATIONAL ATTAINMENT
BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
SAINT PAUL UNIVERSITY (UNDERGRADUATE) 2011
NEGROS ORIENTAL HIGH SCHOOL - GRADUATE 2010
NORTH CITY ELEMENTARY SCHOOL – GRADUATE 2006
TESDA COURSE: FBS (FOOD BEVERAGES SERVICES) JUNE – SEPTEMBER 2012 PANAY ST. TIMOG C.A.A COMPOUND LAS PINAS CITY MANILA PERSONAL INFORMATION
DATE OF BIRTH : JULY 19,1994
PLACE OF BIRTH : TARLAC CITY
CIVIL STATUS : SINGLE
CITIZENSHIP : FILIPINO
LANGUAGE SPOKEN : ENGLISH& FILIPINO
RELIGION : CHRISTIAN
CHARACTER REFERENCE
MOHAMED NADER - GENERAL MANAGER
Abu Dhabi, United Arab Emirates
Contact number: +971********
GULKAIR MOLDALIEVA - STORE MANAGER
Abu Dhabi, United Arab Emirates
Contact number: +971*********
JOSE MARFORI - RETIRED FINANCIAL PLANNING
NEW YORK LIFE FINANCIAL
SERVICES, FAIRFAX, VIRGINIA 1977-2006
EMAIL: ******@*****.***
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