Manager Assistant
Resume:
Curriculum Vitae
Personal information
First name(s)
Surname(s)
Micheal
Mikhael
Address(es)
Qena,Egypt
Telephone(s)
Mobile: 001**********
Skype (es)
michael.mikhail3
*.*******@*******.***
Nationality
Egyptian
Date of birth
27-03-1982
Gender
Male
Desired employment / Occupational field
Beverage Manager / Asst Beverage Manager
Work experience
Company Name & Address
Celebrity Cruises,1050 Caribbean way, Miami, Florida, USA.
Dates
October 2016 till Sept 2018
Occupation or position held
Assistant Beverage Manager
Main activities and responsibilities
Over all charge on all Bars operation Responsible on five bars fully charge on this bars to be stocked and ready for the daily operation and supervise the staff and be present on the floor at all the time to help the guest and the staff with any issue and also responsible on the consumables store to be full and organized.
Name of Employer
Celebrity Cruises, Miami, Florida, USA. Part of Royal Caribbean,RCCL
Contact number of Employer
1-877-414-CREW(2739) or 1-305-982-CREW(2739)
FAX 305 / 603-0053
Type of business or sector
Cruise line
Company Name & Address
MSC Cruises,Sorrento, Italy 80083 piano di Sorrento (NA)
Dates
August 2015 – March 2016 Assistant Bar Manager.
Occupation or position held
Assistant Bar Manager
Main activities and responsibilities
Over all charge on all Bars operation and 128 Bar staff in 22 Bars and lounges on board MSC Divina ship to ensure all bars and lounges running properly and generate the revenue targets and coast and to train the bar staff to rich highest service standards to ensure the guest satisfaction and ensure all bar staff following the USPH cleaning standard plus paper works - IPM – material inventories - Bars spot check- guest logs - C&R budget - End of voyage reports.
Name of Employer
MSC Cruises
Contact number of Employer
MSC Cruises S.A. Eugène Pittard, 401206 - GeneveSWITZERLAND
Type of business or sector
Cruise line
Company Name & Address
Celebrity Cruises,1050 Caribbean way, Miami, Florida, USA.
Dates
October 2010 till February 2015
Occupation or position held
Started as Bartender End it as Assistant Bar Manager
Main activities and responsibilities
Over all charge on all Bars operation Responsible on five bars fully charge on this bars to be stocked and ready for the daily operation and supervise the staff and be present on the floor at all the time to help the guest and the staff with any issue and also responsible on the consumables store to be full and organized.
Name of Employer
Celebrity Cruises, Miami, Florida, USA. Part of Royal Caribbean,RCCL
Contact number of Employer
1-877-414-CREW(2739) or 1-305-982-CREW(2739)
FAX 305 / 603-0053
Type of business or sector
Cruise line
Education and training
High school
Personal skills and competences
A very good user for computer (MS word. MS excel and internet)
Working experience of PMS Property management system, Micros, Opera
Mother tongue(s)
Arabic
Other language(s)
English
Self-assessment
Understanding
Speaking
Writing
European level Listening
Reading
Spoken interaction
Spoken production
*
*
*
*
* Common European Framework of Reference for Languages
Social skills and competences
Display at all times a friendly,courteous and professional attitude at in all dealings with the guests,patrons as well as fellow employees
Organisational skills and competences
Communicate closely with the upper management as well as colleagues in order to provide the maximum service to our guests and to follow up on any of guests requests or problems
Technical skills and competences
Ensure the adherence to the standards and service culture standards at all times and in every action or approach with the guests
Computer skills and competences
A very good user for computer (MS word. MS excel and internet)
Working experience of PMS Property management system, Micros, Opera,
Artistic skills and competences
Drawing and Reading.
Other skills and competences
Having the ability of planning and organizing skills with ability to achieve targets within the dead lines
Driving licence
Yes
Additional information
US C1D expire 2020 / US B1B2 expire 2019
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