Engineer System Administrator

RESUME

Sanjib Kumar Bihari Contact: 824-***-****/888*******

Century Plaza, New Bazar, Hospital road, Email: ******.******@*****.***

Jaleswar, Odisha – 756032 Experience: 7.2 Years

DESKTOP TECHNICAL SUPPORT ENGINEER, HARDWARE & NETWORKING,

ASSISTANT SYSTEM ADMINISTRATOR / NETWORK SUPPORT ENGINEER

Career Objective:

To seek challenging assignment and responsibility with an opportunity for growth and career advancement as a successfully achievement with the best utilization of my dedication, determination and resourcefulness.

Career Summary:

Having 7.2 Years of IT professional experience with different companies.

•Maintenance of Desktop, Laptop and Server.

•Have experience of working with technical teams as well equally comfortable to work as an individual without supervision.

•Expert in troubleshooting business related applications and co-ordinate with concern team to resolve the problem.

•Experienced in providing motivation, guidance and an up-to-date networking consultancy service to both colleagues and clients.

•In- depth understanding of networking policies (Active Directory, DHCP and DNS)

•Prioritize and manage incidents and service requests

•Excellent in problem-solving and ability to diagnose and troubleshoot the technical issues

Professional Summary:

Currently working in RuralShores Business Services PVT Ltd as a System Administrator at Jaleswara (Odisha) from April 2016 to April 2019

Key responsibilities:

Expert in handling various hardware activities like Desktop/Laptop Troubleshooting.

Investigating, diagnosing and resolve all network problems.

Installation of OS, Software & Hardware & L.A.N Configuration.

Taking Client Systems remotely for application installations and troubleshooting

Close monitoring to WAN links and responsible for WAN links to UP all the time.

Worked with Vinsys IT Services (I) Pvt, Ltd. As a Senior System Administrator in IT at BTM Layout (Bangalore), from Feb 2014 to April 2017.

Job Responsibilities:

•Handling issues reported through Calls and Emails (Outlook).

•Taking Client Systems remotely for application installations and troubleshooting

•Providing onsite services for Desktop / computer peripherals/ LAN related issues.

•Updating windows patches, application software, system software’s and anti-viruses.

Technical Skills:

•Windows Server 2008R2/2012 Server with Active directory

•Domain server configuration

•DNS server

•Maintain network infrastructure

•Router Basic configuration

•PC configuration and troubleshoot

•OS and software installation and troubleshoot

•Solve all type of system issues

•VM Ware and Utility application Installation & Maintenance as required for day to day work.

Academic Qualifications:

•Graduation from Fakir Mohan University Balasore, Odisha, with Higher 2nd Class in 2007

•CHSE form Simulia College, Markona, Odisha, with 2nd Class in 2004

•HSE form R.N High School, Markona,Odisha with 3rd Class in 2002

Technical Certifications:

•Completed Diploma in Hardware & Networking from Jetking, Bhubaneswar, Odisha.

•Completed PGDCA From Micro Computer Institute, Balasore, Odisha.

Personal Skill:

•Responsible and honest.

•Determining criticality to ensure issues with higher level of priority are addressed before less critical ones so as to meet TAT.

Always willing to learn, likes to face challenges & have an ability to work hard under pressure.

Analytical and Problem solving skills.

•Able to work individual as well as in group.

Personal Details:

Date of Birth: 10th May 1985

Marital Status: Married

Language known: English, Hindi and Odia.

Permanent Address:

Name ` : Sanjib Kumar Bihari

At / Po : Markona

Via : Simulia

Dist : Balasore

State : Odisha

Pin : 756126

Hobbies:

Listening Light Music, Playing Cricket and Internet Surfing.

Declaration:

I hereby declare that all the statements made in this application are true, complete and correct to the best of my knowledge and belief.

Place: Jaleswar Sanjib Kumar Bihari

Date:

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