Manager Pharmacy

CHAD TROCCIA

*** ****** *****, ******, ** ***** · 912-***-****

*******@*******.***

Highly effective communicator with proven ability to model exceptional customer service, resulting in

enduring business relationships with patients, prescribers and pharmacy associates. Demonstrated

ability to take ownership of pharmacy operations, make superior decisions and exceed expectations

for productivity and efficiency. Strong team building skills, with the ability to influence and lead,

teach, train, counsel and coach to accomplish organizational goals.

EDUCATION

2002

DOCTOR OF PHARMACY, ALBANY COLLEGE OF PHARMACY

Albany, NY

EXPERIENCE

OCT 2019 – PRESENT

PHARMACY MANAGER, SOUTHERN HOMETOWN PHARMACY

•Overall management of Retail/Community pharmacy and staff.

•Adhering to all applicable state and federal laws, policies, and procedures, while maintaining an atmosphere for optimal profitability and sustainable growth.

•Actively networking throughout the medical community, while maintaining an inclusive and inviting Hometown Pharmacy feel.

SEPT 2018 – OCT 2019

SOUTHEASTERN SENIOR SALES MANAGER, PHI LIFE SCIENCES/NUVEL PHARMACEUTICALS

•PGx and CGx testing specialist, educating medical professionals and promoting use of genetic testing to guide treatment decisions and asses risk of disease progression/recurrence

•Develop and manage an exclusive sales territory to exceed sales and profit goals

JUNE 2010 – SEPT 2018

PHARMACY MANAGER, SAM’S CLUB PHARMACY

•Manage all pharmacy operations resulting in a 400% increase in prescription count and overall profitability consistently exceeding budgeted expectations

•Establish productivity goals/objectives for a team of 3 Pharmacists, 7 Technicians, and 2 Interns while ensuring compliance with policies, procedures, and regulations

•Model, enforce, provide direction and guidance on proper customer service techniques to ensure customer needs and issues are successfully resolved

SEPT 2004 – MAR 2010

PHARMACY MANAGER/OPERATION SPECIALIST, TARGET CORPORATION

• Created and implemented policies and procedures for effective pharmacy management of 6

districts (70+ stores)

• Identified, recruited, trained and mentored new talent throughout the organization

• Operationally ranked 11th out of 1700 pharmacies

OCT 2002 – SEPT 2004

PHARMACY MANAGER/ASSISTANT DISTRICT MANAGER, WAL MART

Provided expertise, resources, education and support to pharmacists and field leadership

• Supported staff training experiences and development opportunities

• Promoted teamwork by fostering a shared vision and supporting company policies, procedures,

mission, values and standards of ethics and integrity

CERTIFICATIONS

Pharmacy Practice Preceptor - APhA

APhA Immunization Certification

Georgia Pharmacist License- RPH021970

APhA MTM Certification

BLS/CPR Certification

New York Pharmacist License- 048911

SKILLS

Medication Therapy Management

Patient Counseling

Networking

Critical Thinking/Problem Solving

Leadership

Strategic Planning

Community Pharmacy

Team Oriented

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