Chemical Support

HA M. NGUYEN

Pearland, TX *****• ************@*****.*** • 832-***-****

linkedin.com/in/ha-mnguyen

Dear Hiring Authority,

My background and experience is in the specialty chemical industry focusing primarily on refinery applications for fuel additives and H2S abatement for flare gas systems. This includes application techniques, analysis, performance testing, technical recommendations and writing, troubleshooting, identifying new product opportunities, and problem-solving. I have worked independently in visiting many refineries and have a logical approach to problem solving through having the knowledge to ask very precise, relevant questions focused on the specific issue as well as the broader system impacts. Through fuel additives chemical audits and supporting safe HSE practices, I have performed problem diagnostics and troubleshooting in many refineries. I have limited knowledge of refinery process units such as crude unit, FCCU, Coking, and hydrotreating. I’m also familiar with chemical treatment programs for emulsion breaking, fouling control, and corrosion control.

I have been an active member of NACE and ASTM and as an ex-voting member of ASTM D02 Petroleum Products, Liquid Fuels, and Lubricants committee, I was engaged in supporting the industry’s changes along with the impact of public health and safety for the consumer. During these conferences, I was actively building relationships with customers through face to face customer engagement which promote and maintain good customer relations. My collaboration skills are strong, allowing me to work well with others, whether it be one-on-one or in a group setting. I have participated in supporting in technical team selling through direct customer interface and take pride in actively contributing towards team objectives and taking on new responsibilities. Working on a number of team projects has allowed me to develop my ability to communicate clearly and share best practices with others. My strengths include a commitment to safety and a zero-injury workplace, as well as respecting our environment and communities. I hope to be a valued member of your team and contribute to your ongoing success. I am actively seeking a fresh challenge. If my qualifications meet a need in your organization, I would appreciate the consideration. I would also greatly appreciate any advice or contacts that can help me further my search for a new position. I can be reached at 832-***-****. Thank you for your interest and I look forward to your reply. Sincerely,

Ha M. Nguyen

Enclosure

HA M. NGUYEN

Pearland, TX 77581• ************@*****.*** • 832-***-**** linkedin.com/in/ha-mnguyen

TECHNICAL SUPPORT SPECIALIST

Skilled in Specialize Chemicals for Upstream and Downstream Experienced technical support specialist with extensive knowledge in product development, research, technical sales support, and customer problem solving in oil, gas, and refining industries. Specific expertise includes addressing issues and concerns regarding upstream and downstream industries. Capable of applying technical knowledge in laboratory setting, field support, and providing technical guidance. CORE COMPETENCIES

• Proficient in ASTM Test Methods • Laboratory Experienced

• Training and Mentoring • Project Management

• Safe Track Record • HASC and TWIC Current

PROFESSIONAL EXPERIENCE

BAKER HUGHES, INC., Sugar Land, TX May 1998 – April 2020 Fuel Additives Technical Support, January 2016 – April 2020 Provided technical support for Fuel Additives Downstream Chemical primarily focusing in H2S abatement for flare gas system in refineries and asphalt. Additional support performed for petroleum fuels additives such as cold flow, lubricity improvement, corrosion inhibition in fuels, biocide, dehazing and fuel stability based on ASTM test methods.

• Implemented/redesigned many successful H2S flare gas scavenging programs worth in excess of $5MM to comply with EPA’s emissions limitations. Accomplished by conducting onsite system survey or reviewing P&ID to providing product recommendations, injection locations, to then present results to customers.

• Auditing refineries’ current chemical program for alternative service solutions or up-sell opportunities.

• Collaboration with other SME’s, Project Managers and Sales Managers to develop/propose solutions to petroleum needs for unique projects.

• Other responsibilities include technical support with refinery applications, providing product information to refinery account managers and technical report writing and reviewing.

• Organizing engagement with major customer base at bi-annual ASTM conferences to maintain excellent customer relationships.

Global Operation Technical Support, June 2013 – January 2016 Providing single point of contact for operations teams in the Permian, Eagle Ford, Alaska, Gulf of Mexico, Northeast, Central, and Southern US regions, Canada and California. Responsibilities included facilitating and prioritizing activities between headquarters lab and field support; provided good communication with region personnel to coordinate projects for Operation Technical Support personnel, gather project information, and research for supporting data. Reviewed technical reports before submission to account managers/customers.

• Utilize internal product line resources (integrity management, flow assurance, and production optimization) to maximize revenues and profitability.

• Implementing, managing and providing training in use of enterprise project management database.

• Host for meetings with account managers, internal groups and/or customers to facilitate project alignment. Integrity Management Application Scientist, June 2008 – June 2013 Provide laboratory, field support, and technical guidance with a focus on continuously improving the integrity of upstream processes and enhancing oil and gas recovery. Support of technical service projects using various standard and bespoke corrosion testing methodologies and interpretation of lab data in sweet and sour conditions.

• Field corrosion support included corrosion failure analysis, chemical injection, material compatibility and chemical monitoring recommendations to determine the effectiveness of program. HA M. NGUYEN ************@*****.***

• Other accomplishments included commissioning new corrosion equipment, improving test methods, writing standard operating procedures (SOP) and peer review of reports and papers designed to keep current on technological advancement

BAKER PETROLITE, May 1998-June 2008

Fuel Additive Chemist- Sugar Land, TX

Worked in a team environment on a variety of product development and bid proposals in the area of finished fuel additives; corrosion, biocide, hydrogen sulfide, paraffin inhibitors, crude oil demulsification, finished fuels demulsification and dehazing; interfaced directly with sales, marketing, analytical, and manufacturing groups, to provide technical solutions to customer problems.

• Commissioning new testing equipment, improving and writing methods to keep current on technological advancement.

• Formulated bespoke demulsification blends for detergent packages for major Specialty Chemical Companies for product enhancement

ADDITIONAL RELEVANT EXPERIENCE

BAKER PETROLITE

Environment Specialist- Sugar Land, TX

Managed in-house chemical computer programs as well as regulatory compliance programs. Handled and reported all on-site accidents/incidents. Facilitated various in-house safety and ergonomic improvement efforts. CROWN CENTRAL PETROLEUM- Pasadena, TX (temporary assignment) Laboratory Technician

Safely performed routine refinery laboratory testing in accordance with ASTM procedures. Gathered and safely handled samples from tank farm and refinery units.

EXXON REFINERY, Baytown, TX (temporary assignment) Laboratory Technician

Safely performed routine refinery laboratory testing in accordance with ASTM Test methods. EDUCATION

Bachelor of Science (B.S.), Environmental Science University of Houston, Clear Lake, TX

• Environmental Chemistry • Industrial Hygiene & Safety PATENTS AND PUBLICATIONS

Patent: Sunder Ramachandran, Vladimir Jovancicevic, Ksenija Babic-Samardzija, Ha M. Nguyen. 2014. Prevention or Mitigation of Steel Corrosion Caused by Combustion Gas. US 8,776,901 B2, filed May 13, 2011, issued July 15, 2014 Publication: MN Lehmann, A Lamm, HM Nguyen, CW Bowman, and WY Mok, Baker Hughes; M Salasi and R Gubner, Curtin University of Technology “Corrosion Inhibitor and Oxygen Scavenger for use as MEG Additives in the Inhibition of Wet Gas Pipelines” OTC, Malaysia March 2014

PROFESSIONAL ASSOCIATIONS

• American Society for Testing and Materials (ASTM), Active Member, 2017 - 2020

• A voting committee member of ASTM representing Baker Hughes 2017 - 2020

• Women’s Resource Group (WRG), 2009-2018

• National Association of Corrosion Engineers (NACE), 2008-2016

• ASTM Petroleum Products and Lubricants in Committee D02.07 on Flow Properties, 2006 – 2008

• American Industrial Hygiene Association, 2007-2008

• Society of Industrial Hygienist and Safety Professionals, Founder and Secretary, 2008

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