Security Analyst
Resume:
Lauria Matthews Atlanta, Ga
********@*****..***
EXPERIENCE
G4S Secure Solutions, California
Cisco Systems - Corporate Security Center Lead
September2018 - March 2019
● Monitor and dispatch alarm activations using various security programs.
● Use internal and external systems to monitor risk that could have an adverse impact to assets, facilities, and personal.
● Monitor world crisis and provide relevant updates to onsite personnel along with corresponding Regional Security Managers.
Paypal - Security Operation Center Analyst / Supervisor
● Manage the SOC mailbox, monitor and analyze the emails for threats including phishing and malware, and escalates per procedure.
● Provide daily monitoring and alerting of events that occur within the near real time environment.
● Communicates alerts to agencies regarding intrusions and compromises to their network infrastructure, applications and operating systems.
● Observe cameras while looking for policy violations. IBM - SOC Analyst/ Patrol Officer
● Respond to emergency and non-emergency calls from client employees, outside vendors, and visitors via telephone, automated alarm monitoring and radio systems.
● Managed traffic and emergency incidents in order to promote safe and efficient movement of people and goods through IBM campuses.
● Took detailed notes to prepare daily logs and incident reports. Corbett Group Homes, California— Residential Counselor II October 2017 - June 2018
● Worked with residents and management to efficiently enforce behavioral goals and development of teen residents.
● Provided transportation to clients work, school, recreational and organizational events.
● Supported clients personal, career and educational goals as well as encouraged responsibility and independence.
● Ensuring that residents comply with all rules and regulations in accordance with policy and procedure standards
SKILLS
- Strong analytical
and
problem-solving
skills
- Operational
Effectiveness
- Superior customer
service
- Conflict resolution
techniques
- Office Experience
- Communication
skills
- Time
management
- Excellent Driving
Record
LANGUAGES
English
Comfort Keepers, California — Client Service Coordinators July 2016 - October 2017
● Worked closely with company executives to identify new business opportunities and routinely participated in working with customers to find caregivers to fit their preference and need.
● Communicated with customers, employees and other individuals to answer questions and explain information.
● Maintained privacy in accordance with HIPAA when dealing with personal health information.
● Administered medication, and kept a daily journal of medicine intake. EDUCATION
San Jose City College, California— AA Degree in Criminal Justice September 2014 - August 2018
Silver Creek High School, San Jose, Ca — High School Diploma September 2009 - May 2013
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