Sales Representative Manager

CARLOS A. MIRABAL

*** ** ***. ***. # *** Miami

FL 33136 305-***-****

Email: ***************@*****.***

WORK EXPERIENCE:

**/**** – Present Norwegian Cruise Lines

Air Specialist

*/**** – 10/2019 Swissport USA.

Passenger service Agent Iberia airlines.

10/2018 –03/2019 Fuego Enterprises INC

Travel specialist.

05/2018 – 10/2018 Global Crew Logistics

Travel specialist.

10/2017 – 05/2018 Qatar Airways U.S.A. FLL

Customer Services Agent.

09/2017 – 10/2017 Swissport U.S.A, Miami

Passenger Service and Ticketing Supervisor for Iberia

02/2014 – 08/2017 Eulen America

Passenger account Manager Iberia

01/2006 - 01/2014 Swissport U.S.A, Miami

Passenger Service and Ticketing Agent for Iberia

08/2005 -12/2005 Alas Travel 1248 West 68 St. Hialeah, Fl.

Sales Representative 305-***-****

05/2000 - 07/2004 Iberia Ticketing Agent, Miramar Trade Center, Havana, Cuba

06/1996 - 05/2000 Aerocaribe-Mexicana, Ticketing Agent, Miramar Trade Center, Havana, Cuba

06/1993 - 06/1996 Ladeco SA Lineas Aereas Chilenas Station Manager, Hotel Havana Libre Havana Cuba 07/1991 -06/1993Viasa Lineas Aereas de Venezuela

Ticketing & Check-In Agent

EDUCATION:

1977 - Bachelor’s Degree in Science, I P Cepero Bonilla,

Havana, Cuba

1977 - Russian Language Course. University of Havana,

Havana, Cuba

1990 - English Language Course. School of Languages,

Havana, Cuba

1990 - Gabriel Reservations System Course, Empresa Cubana de Aviacion, Havana, Cuba

1992 - Resiber Reservations System Viasa Lineas de Venezuela

Caracas, Venezuela

1992 - Automatic Check-in Viasa Lineas de Venezuela

Caracas, Venezuela

1993 - System Amadeus Viasa Lineas de Venezuela

Caracas, Venezuela

1994 - Customer Relations Program Ladeco

Bogota, Colombia

1998 - System Centauro 21. Aerocaribe Mexicana,

Merida, Mexico

SKILLS:

Expert in the following booking systems:

Sabre System

Amadeus System

Centauro 21

Resiber

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