Customer Service Assistant

Casey Bobinger

N** W***** Market Drive Apt **, Menomonee Falls, WI 53051 262-***-**** *********@*****.*** Receptionist looking for a challenging and rewarding employment opportunity.

Professional Experience

Wisconsin Athletic Club Menomonee Falls, WI

Customer Service Associate (January 2018 to Present)

Check members into the club

Clean the club

Work in Kids Clubhouse

Bartend at the Club Pub

Friendships Unlimited Waukesha, WI

Peer Specialist in Training (September 2017 to June 2018)

Open and Close the Center

Socialize with the clients

Keep track of the money in the snack shop

Hebron House of Hospitality

Support Staff (May 2016 to April 2018) Waukesha, WI

Ensure the safety of the guests by making sure the house is secure

Document the client’s activities during shift

Complete any house laundry

Clean and disinfect the house

Eclero Staffing Agency New York, NY

Receptionist (March 2015 to November 2016)

Answer incoming phone calls

Order supplies

Order and stock kitchen essentials

Print attachments sent from other employees

David Hobbs Honda Glendale, WI

Receptionist (June 2013 to July 2014)

Provide Quality Customer Service by answering calls within three rings

Create folders and stickers for the new cars on the lot

Create stickers for Pre-Owned cars on the lot

AMF Bowlero Wauwatosa, WI

Bartender (November 2005 to May 2012)

Provide Outstanding Customer Service by tending to patrons in a satisfactory time period.

Count product and record in an active log.

Liberty Mutual Insurance Company Milwaukee, WI

Senior Insurance Assistant (August 2001 to March 2005)

Provide Quality Customer Service by answering calls/questions from Claim Adjusters and outside vendors

Provide inside support for approximately 20 Field Investigators

Assigned all incoming investigations to appropriate Field Investigator or Outside Vendor, according to location

Updated existing spreadsheets

Ordering of supplies for assigned Field Investigators

Responsible for keeping the office organized by regularly filing, re-filing and keeping office products in stock

Reported directly to Office Manager and worked closely with all company management

Provide on-site staffing assistance for program training sessions, meetings, or events as necessary

Pitney Bowes Management Services Milwaukee, WI

Customer Service Assistant (April 1999 to August 2001)

Worked a multi-line switchboard

Sent and received faxes

Opened and identified incoming mail and directed to appropriate location

Made copies of important documents for Claim Adjusters while using the utmost discretion

Skills:

Excellent communication and written skills.

Able to work collaboratively or independently

Able to review letter and reports and put together in standardized templates

Ability to use scanner, fax, copy machine

Excellent ability to work with all levels of internal management and staff, vendors and customers

Life- long learner, self- motivated and able to adapt quickly

Computer skills: Have some experience in MS Office

Education:

Waukesha County Technical College Pewaukee, WI

Associates Degree: Human Services

Contact this candidate