Network Engineer

FREDRYC DAZZLE GUIMARY COMIDA, ECT, ECE, CCNA

PRC ECE License No.: 0071875

Mobile No.: 092********

Email Add.: *************@*****.***

Address: P. 18 A1 B12 L4, Sumapi St. Pilot Area, Brgy. Commonwealth, Quezon City

PERSONAL SUMMARY

A Licensed Electronics Engineer knowledgeable in Network Infrastructure and Security field.

Experienced leading global Network and Security operations and designing network architecture.

Expert in implementing network design and presenting to customer

Regarded as a data-driven thought leader and highly effective communicator.

A goal-oriented person with good communication and interpersonal skills. Determined to be a successful Network Implementation Engineer.

PROFESSIONAL EXPERIENCE AND INTERNSHIP/ON-THE-JOB TRAINING

Accenture – Verizon Communications: November 2019 to August 2020

Network Engineer

Duties and Responsibilities

Developing end-to-end project plans to guide the implementation of network infrastructure and providing Tier III to Tier II technical support.

Design, implement, and support solutions involving, but not limited to, WAN, LAN, WLAN, Data Analytics, Security and Virtual (e.g., Virtualization, SDN) technologies.

Implement client solutions based on business requirements involving advanced networks, data center, security, and virtualization technologies, as well as fault and performance management policies.

Staging of network equipment for implementation. Ability to complete configuration of network equipment remotely. Assembling device per profile specification, configure device to establish out of band access, loading latest operating system, burn-in/resolve any hardware issues, label, and update inventory files.

Collaborate with Engineering/Planning, Network Architecture team, IT, Product Development, and various Verizon and external delivery and support teams to manage the design and implementation of client projects.

HKT Teleservices – PCCW Global: February 2019 to November 2019

Network Operations Engineer

Duties and Responsibilities

Perform 7x24x365 round-the-clock front-line duties in the PCCW Global Network / Service Operations Center. Investigate network trunks and customer circuit alarms generated from the Network Management and Surveillance Alarm Monitoring Systems for PCCW Global IP Network. Troubleshoot on customer-reported circuit fault; carry out diagnosis and testing for fault isolation. Run appropriated test for circuit fault finding and verify the performance.

Attends to service requests and do necessary system configurations and coordinates with high level support if beyond capabilities.

Support first-line maintenance and fault diagnostic on network equipment fault and coordinate with IP Engineering team to arrange faulty equipment replacement. Ensure customer service reports and enquires are managed promptly and provide periodical response.

Communicate with carriers and service partners, internal and external parties to drive for fast fault fixing and service restoration. Update respective parties on the fault progress and take necessary action and escalation according to the predefined timeframe by NOC Management team.

Record down the remedy actions taken during fault management, timelines of progress and reason of outage in the ticket system. Conduct network and service review to drive for performance improvement. Carry out Network / Service Operation Center routine jobs as per laid down procedures and work instructions from the NOC Manager.

Comply and act in accordance with PCCW Global Network Operation Center information security policy and PCCW Group policies on Personal Data Privacy. Support Customer Operation/Change Request that coordinates with related party to conduct the customer request and provide promptly and periodically response.

NET GATE KOREA – IT Department: April 2017 to February 2019

Network Engineer

Duties and Responsibilities

Responsible for the installation, configuration, monitoring, support, maintenance and documentation technical support for the LAN/WAN infrastructure, security and firewall, internet, wireless and data communication. Assists on implementing network projects and enhancements, which include branch expansions, equipment’s upgrade, and installation of new technology.

Handles Incident Management; ensures 100% availability of network devices and connections, concern with timely restoration of IT system to normal operations in event of an incident. Responsible for escalating and coordinating with level 3 support incidents for escalation of cases. Back-up and compliance of managed devices. Provides Level 1 and 2 remote network supports for an enterprise client.

Works with TELCO in reporting WAN-related issues. Ensures that cases raised to the queue are treated with priority and handled within the specified SLA metrics. Coordinates with 3rd party providers, onsite support, and other capabilities for proper resolution of incidents.

Analyzes bandwidth utilization of circuits and devices for network assessment. Performs changes in firewall policies based on business or technical requirements. Implement changes (Normal, Routine, and Emergency) as requested by clients or to resolve an incident.

Eagle Broadcasting Corporation – ICT Department (280 hours)

Intern for Network Support

Duties and Responsibilities

Supports the engineering and operations of network-monitoring tools and In-depth analysis and troubleshooting on issues identified by the Network tools and reported by users or management.

Supports the monitoring and maintenance of server/system events. Supports the generation of status reports, network anomaly, analysis, and engineering documentation

Supports technical analysis in data network planning, systems administration, engineering, configuration, and design utilizing tools for the most efficient network solutions.

ACHIEVEMENT/s, TRANING/s AND SEMINAR/s ATTENDED

CCNP Troubleshooting

February 2020

ECE and ECT Board Exam Passer

October 2018

Cisco Certified Network Associate

December 2018

Microsoft Certified: Azure Fundamentals AZ-900

August 2020

Training course for CISCO CERTIFIED NETWORK ASSOCIATE

Converge Training and IT Services

Marikina City

TECHNICAL EXPERTISE

Network Fundamentals

Network design and architecture

IP Planning, Design and Subnetting for networks of IPv4 and IPv6

TCP/IP and OSI Model

DHCPv4 and DHCPv6

IPSLA

Telnet, NAT, Access-list, Odd and Even ACL, Route-map, White and Blacklisting, QoS (Policy Map and Traffic Shaping)

Cisco Routers and Switches

Cisco 891, 892, 1800, 2600, 2800, 2960X, 3200, 3700, 3750, 3850, ISR 4331, 7200 VXR series routers, 9200L, 9300 and 9500 series and Nexus 9300

Routing Protocols

RIP, RIPng, OSPFv2, OSPFv3, EIGRP, EIGRP for IPv6, BGP, VPN, Route-maps, Static and Default Route, VRF

Switching Protocols

VLAN, VTP, STP, RSTP, PVST, Rapid-PVST, EtherChannel, HSRP, Inter-VLAN Routing, Port-Forwarding and Port-Security, Virtual Circuit, VLAN Mapping, VLAN translation

WAN Technologies

MPLS, IPSEC, GRE, IPSEC over GRE, GRE over IPSEC, EZVPN, DMVPN, FlexVPN

Programming Languages

Visual Basic, Basic C++, Basic Java, Basic HTML, Basic Python

Operating Systems

MS Windows (all versions), LINUX

Software Tools

Microsoft Visio, Pingplotter, PRTG, Ping Plotter, SecureCRT, Putty

Others

Fundamentals of the following:

1.Computer Architecture and Organization

2.Operating Systems

3.Artificial Intelligence and Machine Learning Algorithm

PERSONAL INFORMATION

Birthday: September 21, 1996 Birthplace: Quezon City

Height: 6’0” Weight: 85 kgs.

Religion: Iglesia Ni Cristo

EDUCATIONAL BACKGROUND

NEW ERA UNIVERSITY

Bachelor of Science in Electronics and Communications Engineering

GOLDEN LAMP SCHOOL OF QUEZON CITY

Secondary education

COMMONWEALTH ELEMENTARY SCHOOL

Primary education

CHARACTER REFERENCES

Engr. Mark Anthony V. Melendrez, PECE, CCNP Converge Training and IT Services

097*-***-**** General Manager/Owner

Sharmaigne R. Fulgencio, CCNA Caspo Incorporated

091*-***-**** Network Engineer

Ernest Ryan C. Cepeda IBM

095*-***-**** Software Engineer

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