Engineer Manager

Mohamed Ali Hajri

Computer Engineer

Bizerte, Tunisia 7000 +216-**-**-**-** *********@*****.***

Professional Summary

Manager with Solid organizational skills, including multitasking and time-management. Expert with developed aptitude in taking responsibility and Showing empathy. Multilingual and fluent in French, Russian and English, offering solid comprehension of cultural diversity.

Technical Skills

PHP5- CSS3 – JavaScript - JQUERY- SYMFONY 4 - Bootstrap

Angular Js – Node Js - React native

Git - Scrum Agile - Linux - SQL

Skills

Staff Management Computer-based testing

IT vocational training Test confidentiality

Software training Test coordination

Hardware and software monitoring Testing policies

Computer training

Ability to travel as required

Test Proctoring

Ability to multi-task, prioritize and work

to deadlines

Work History

Administrator of Vocational Training School, 05/2013 to Current Smart FormaPro – Bizerte, Tunisia

Collaborated with pedagogical team on-site to welcome new students, integrate them and follow up internships and courses

Trained staff internally in instructional strategies

Promoted partnerships with region local network to find internships for candidates

Provided teachers and students with course details

Implemented educational tools

Developed training programs

Managed the trainers' recruitment

Worked with customers to understand requirements and provide exceptional service

Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance

Managed quality assurance program including on-site evaluations, internal audits and customer surveys

Test Center Administrator, Test Proctor, since 01/2014 FormaPro "Prometric TOEFL IBT Site"

Maintained confidentiality of test results.

Assisted students with test scheduling and materials.

Monitored test security and enforced rules.

Demonstrated thorough knowledge of testing procedures and policies Technical Support Engineer, 04/2004 to 04/2013

InfoPlus – Bizerte, Tunisia

Knowledge of and ability to troubleshoot:

Built and conducted training sessions

Basic understanding of LAN/WAN concepts and technologies

Identified computer hardware and network system issues, performing troubleshooting techniques for remediation

Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to the client's vision, mission and purpose

Scheduled and taught in class to increase learning opportunities

Basic understanding of virtual server technologies (VMWare)

Repairing and replacing peripheral equipment such as terminals, printers, and modems

Determined software and hardware requirements to provide solutions to problems

Familiarity with Microsoft server software and Active directory/Azure

Installed and downloaded the appropriate software

Implemented computer networks

Training

Septembre 2019 : PHP5- CSS3 – JavaScript - JQUERY- SYMFONY 4

Janvier 2020 : Node.js - React native

June : SAP ABAP

Education

Master of Science: Computer Engineering, 01/2004

Donetsk National Technical University - Donetsk,

Ukraine

IT End User Support Technician

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