Creative and Technical Writer

Makenzie A. Vance

North Salt Lake, UT ***** / Logan, UT 84321 801-***-**** ***********@*****.*** Profile:

Highly developed skills in technical writing,

effective communication, rhetoric and critical

thinking.

Education:

Utah State University (USU)

Graduate Studies - Logan, UT

2019–2021 MA in Literature and Writing

Southern Utah University (SUU)

Cedar City, UT

2015-2019 BA in English, with a Technical

Writing Certificate. Magna Cum Laude.

Relevant Courses:

• Technical Writing

• Writing in Professional Contexts

• Business Writing

• Grammar

• Writing Tutor Practicum

Work History:

USU Writing Center, 2019-Present

SUU Writing Center, 2018–2019

Red Cedar Flats, Property Management 2016–

2019

Canon Business Processing Solutions

Summer Job 2018

ATS Welding, Inc., Executive Assistant

Summer Job 2017

Tiffini & Co. Holdings, Executive Assistant

Summer Job 2016

The City of North Salt Lake, Lesson Plans

Summer Job 2016

AIManagement Group, Admin Assistant

Summer Job 2015

Experience:

Writing

• Engineering Manuals for Automation

Functionality Testing (“Loop-Checks”) for

a Process Controls Facility Expansion at

HollyFrontier Refinery

• Standard Operating Procedures (SOPs) to

improve quality assurance and

repeatability

• Created a variety of business forms

• Edited and proofread various business

documents to ensure clarity of content,

grammar, structure, and punctuation

Communication and Teamwork

• Coordinated with coworkers to problem-

solve and collaborate ideas into

actionable solutions

• Proposed more effective strategies to

improve efficiency and quality

• Self-starter and team motivator

• Timeline projects into manageable steps

to accomplish the objective

Leadership

• Initiated work amongst coworkers

• Mentored/Tutored others in written

communication

• Reorganized and improved filing and

document management systems

• Clear communication both verbal and

written

Business

• Digitized critical files for archival

• Transferred data to reader-friendly forms

then compiled into Standard Operating

Procedures

• Proficient in Microsoft Office Suite

• Proficiency with Google Suite

• Highly organized and detail oriented

• Working knowledge of Adobe Creative

Cloud: InDesign, Photoshop and Acrobat

Makenzie A. Vance

North Salt Lake, UT 84054 / Logan, UT 84321 801-***-**** ***********@*****.*** Dear Hiring Manager:

I am enthusiastically applying for this position and am submitting my resume for your consideration. With a degree in English and a certificate in Technical Writing, I have acquired the skills to succeed in this line of work. I have a wide variety of creative and technical writing experience which overlaps with the requirements listed in the internship description. During my undergraduate degree, I interned for a blog called The Gifty Girl, owned and operated by Stephanie Yrungaray. There I gained experience in planning and creating blog content while I worked with her as a ghostwriter.

I have worked with engineers at HollyFrontier Corporation to write and maintain technical documents while maintaining their branding and design requirements. While working with them, I compiled Standard Operating Procedures and Manuals for Automation Functionality Testing while refining them to ensure high quality, accuracy, and clear understanding for training purposes. During that time, I worked with project managers to gather information, refine, and clarify information to create and edit operator manuals and procedure checklists to ensure quality, efficiency, and repeatability. With exceptional technical writing skills, I can create documents that are thorough and clear with user-friendly formatting. I can work with field experts to gather information for a thorough understanding of the subject matter. I have worked with Adobe Creative Cloud to create graphics necessary for reader understanding. I am attending the English Graduate Program at Utah State University and will start evening classes this fall, primarily through online study. I would love to bring my experience and enthusiasm to your company I look forward to your call at your earliest convenience.

Thank you for your consideration.

Sincerely,

Makenzie A. Vance

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