Education, Customer Service

Eileen Morris

*** ******** **. ********, ** ***** 562-***-**** adfbd6@r.postjobfree.com

EDUCATION

CALIFORNIA STATE UNIVERSITY, LONG BEACH, Long Beach, CA

B.A., English Literature August 2018 – May 2020

LONG BEACH CITY COLLEGE, Long Beach, CA

A.A., English August 2014 – June 2018

WORK EXPERIENCE

LONG BEACH UNIFIED DISTRICT – Long Beach, CA

College Student Aide – Jordan High School March 2017 – June 2020

Tutored high school students with Special Learning Disabilities (SLD) in various subjects and assisted teacher in setting up lesson plans that help students understand their Individualized Education Program (IEP).

Assisted students in transitioning to life outside of high school through the WorkAbility I (WAI) program by completing various career and interest assessments, accompanied students to job sites, and coached when needed.

Supported teacher in activities related to high school students’ ability to understand job seeking and job keeping skills.

Developed and encouraged students’ goals toward independent living, postsecondary education, or vocational training.

Assisted high school students in applying for college, vocational school, and financial aid.

STARBUCKS – Long Beach, CA

Barista – Belmont Shore August 2014 – March 2018

Provided customer service by taking orders, making coffee, tea, and other espresso drinks while also maintaining a clean and sanitized environment.

Connected with customers and occasionally dealt with complaints relating to the store or customer service.

ISLA VISTA YOUTH PROJECTS – Santa Barbara, CA

Teacher’s Aide – Thrive Isla Vista Pre-School November 2013 – April 2014

Assisted teacher in observing, supervising, and disciplining children between the ages of 3-6 by planning activities that optimized their learning and play environment.

Implemented assessments which evaluated a child’s basic skills according to age and communicated with parents when needed.

SKILLS and PERSONAL TRAITS

Team player, friendly, energetic, responsible, reliable, and great at multi-tasking.

Languages: Khmer and Arabic (conversational)

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