Storage Administrator
Resume:
AAFREEN KARIM
Email:************@*******.***
Phone: +1-813-***-****
Email: ************@*******.***
Sensitivity: Internal & Restricted
Profile Summary and Timelines:
Aafreen Karim - Storage Administrator
Summary - I have 15 years of experience as a Storage Administrator in all EMC storage Arrays such as VNX, CX, DMX, VMAX, XIO VPLEX, Recover Point, Isilon, Unity, Local and Remote Replication, Timefinder Clone/Mirror, DR Solutions such as SRDF, Cisco and Brocade SAN Switches. Also worked on multiple Vendors such as NetApp, Hitachi, HP XP Arrays, Infinidat and PURE. I have worked in Germany, UK and USA giving me a diverse global exposure. Stream
Track
EDS
Citigroup
Global
Services
Hewlett
Packard
Patni
Computer
Systems
HCL
Wipro
Technologies
Chaurs Inc.
for
Stanford
Healthcare
Kattech
Systems
for CHI
NYGCI
for
MMC
5th Jan
2004 31st
May2004
13th Feb
2006
25th Sept
2006
4th June
2007
1st Sept
2008
1st Feb 2010 7th Sep
2018
1st Mar
2019
30th
Sept
2019
5th Apr
2004
10th Feb
2006
21st Sept
2006
1st June
2007
1st Apr
2008
29th Jan
2010
27th Jul 2018
28th Feb
2019
30th Aug
2019
Till Date
200*-****-**** 200*-****-**** 2010 -201*-****-**** Primary Skills: EMC SAN/NAS, Isilon Gen5 and Gen 6, VMAX All Flash, VPLEX, VMAX, VNX, ClariiON CX3 and CX4 series, XtremIO, DMX, Unity 400. Switches: Cisco MDS-9506, MDS-9148 switches. Brocade DCX-4S 8Gb/s, 4800 directors, 7500 and 7800 SAN routers, Brocade 5000, 5300, 5480
Software: Superna Eyeglass 2.5.3, Insight IQ, OneFS CLI, GUI, Unity GUI and CLI. ESRS GUI/CLI Secondary Skills: HP4Par, EVA, Oracle ZFS, HNAS, XP2400, IBM DS4700, Hitachi USP- V, AMS200, Netapp, Centera
Business Continuity Tools: EMC SRDF /TimeFinder, Recover Point, Sync IQ - Isilon Migration Tools: Open Replicator, Open Migrator, NDM, VPLEX Mobility Center. AAFREEN KARIM
Email:************@*******.***
Phone: +1-813-***-****
Email: ************@*******.***
Sensitivity: Internal & Restricted
Detailed Work experience
Designation: Storage Administrator
Sept 30th 2019 till date
NYGCI, Client: Marsh and McLennan
Job Responsibilities:
Steady State maintenance of EMC Arrays such as Unity 500 F, 450 F, VNX 5400 and 5200, VMAX-1, VMAX20K, VMAX250F, Powermax 2000. Administration, configuration, Firmware upgrades and performance troubleshooting.
Administration, configuration, management and performance troubleshooting of NetApp FAS FAS2040, FAS2720, FAS2520, FAS3140, FAS3240, FAS8040, FAS8200 Storage arrays.
Administration, configuration, management and performance troubleshooting of Pure arrays FA- X50R2, FA-M70R2, FAM70R2.
Administration, configuration, management and performance troubleshooting of INFINIDAT arrays F4304, F6260, F4304, F4260.
Administration, Troubleshooting, firmware upgrade and maintenance of CISCO 9124,9710,9148,9706,9710,9250 and Brocade SAN DS-300B switches.
Administration, Troubleshooting, firmware upgrade and maintenance of DELL EQUALOGIC arrays PS6110, PS4110, PS6210E, PS4210, Compellent SC4020
Perform firmware upgrades on the arrays and CISCO and Brocade switches.
Manage disaster recovery sites and perform regular DR tests.
Working on Projects to remediate all single path host and ensure redundant paths of all servers.
Maintains equipment and applications in accordance with equipment/ application vendor standards
Execute incident management, change management and problem management in line with ITIL Standards.
Designation: Storage Engineer
March 2019 till August 2019.
Arcus Technologies dba Kat Tech Systems for CHI Denver, Colorado
Upgrade, migrate, consolidate, and decom the data from VNX#8400 to HP3Par allocated to VMware, Windows, HP-UX servers.
Migrate, Consolidate and decom the data EVA to HP3par.
Migration from NetApp FAS 2040 to Isilon Gen 5 3 node X410 cluster. Re-Configuration of Isilon for PACS applications to fix performance issues due to oplocks leasing attribute.
Migration of servers from CX3, CX4-120, VNX 5500 to HP3Par
Migration of CIFS Shares from VNX5500 to Unity. Creation of NAS server, File system and shares. Using Unity Import tool to setup Import connection and session to migrate 104 SMB shares.
Experience in Incident management, Change Management and Problem management to implement migration changes and then decommission servers and arrays. Designation: Storage Engineer.
Sept 2018 - Feb 2019
Charus Inc., Texas, USA
Design, Implementation, configuration and Operational Maintenance of ISILON storage Gen6 H500, A200 nodes. Configure Replication using synciq. Perform Firmware upgrades to latest code. SMB and NTFS Permission, Smart Connect zones, SnapshotIQ, Synciq.
Deployed Superna Eyeglass and did a POC (Proof of Concept) on Access zone Dual Delegation automated Failover and DFS failover.
Isilon Gen5 to Isilon Gen6 Migration using Sync IQ and Smartfail. AAFREEN KARIM
Email:************@*******.***
Phone: +1-813-***-****
Email: ************@*******.***
Sensitivity: Internal & Restricted
Administration and Configuration of EMC VPLEX, VMAX, VNX, XIO, Unity SAN infrastructure.
Handling project to Implement Recover Point across 4 sites and create Visio diagrams for cabling. Working with EMC Professional Services team to ensure successful implementation.
Coordination with vendor for OS, Firmware upgrades and Disk enclosure upgrades.
Experience in SAN Zoning and performance troubleshooting for CISCO.
Performing key storage activities of Provisioning, decommissioning, performance tuning & zoning skills in Block Storage.
Designation: Storage Administrator, Storage Consultant. Feb 1st, 2010 to 27th July 2018 Wipro Technologies, India, Germany, UK Summary: At Wipro I have worked as a Storage Administrator and later as Consultant at DCS for Kings mountain NC, Tempe AZ, Omaha NE, Lake Forest IL, Brea CA, Leonia NJ, Norcross GA, Wisconsin Rapids WI Datacenters spread across USA.
Clients: We handled 30 clients on a shared SAN environment. Sephora, Akzo Nobel, British American Tobacco, Bradford Exchange, Cliffs, Campbell Soup,7-11, Gas South, Greater Cincinnati Water works
,HFSG - The Hartford Financial Services Group Inc, IRI US, InnovoPost/Canada Bell, Integra Life Sciences Corporation, Manpower Group, Pearson Education, Pitney Bowes, Stone River, SamTrans Public Transit, Sun Chemical,Simmons,StoraEnZo, Scott Safety Secure Trade, Avaya, Veolia Water, WBAS-CA-Shell etc. Storage Environment Management:
Provisioning and decommissioning, extending existing LUNs using various vendor tools like Symcli, Unisphere on ClariiON, DMX, VMAX, VMAX3 and VMAX All-Flash, VNX, XtremeIO, VPLEX, Isilon.
Daily administration activities for the Isilon Gen 5 clusters such as creation of SMB and NFS shares. Configure snapshots, Quotas, SyncIQ, Isilon Smart pools and file pool polices, SmartConnect zones and access zones, ESRS.
Switch Refresh projects and. Zoning on Brocade and CISCO switch environment. Troubleshooting errors on switch.
Array Migration Projects.
SAN Migration Project: Used Open Replicator to migrate data from DMX to Vmax. Host based migration tool Open Migrator to migrate the data from one Lun to another. Migrations using VPLEX mobility Center.
Migration using NDM from VMAX to VMAX All Flash.
Local and Remote Replication. Worked on TimeFinder/Clone and TimeFinder/Mirror on VMAX.
Providing RCA on all P1 incidents.
Netapp as Secondary skills. Configure CIFS share, NFS Share, Snapshots, new group and iSCSI luns, vfilers.
SAN Switch/Fabric Management for Brocade and Cisco Switches. Used CMCNE (Connectrix Manager Data Center Edition) to do zoning, Block/unblock ports, Configure port binding and firmware upgrades. San Health Audits.
Trainings Completed:
Cisco Data Center Unified Computing Implementation, 2. HP Storage Works XP1 Configuration and Management.
Awards and Recognition:
I have received Feather in the Cap 3 times. All 3 were for excellent customer service and technical research during severe performance issues on servers.
Was rated as Outstanding Contributor in past 7 years 2011 to 2016 in the annual Appraisal. AAFREEN KARIM
Email:************@*******.***
Phone: +1-813-***-****
Email: ************@*******.***
Sensitivity: Internal & Restricted
Was promoted to a higher band in the organization and designation was changed to Technical Manager in October 2012 and to Technical Consultant in 2015 Received numerous appreciation letters from customers.
Client: ENWL: Worked as technical consultant for ENWL providing an end to end analysis of their entire storage infrastructure and developed an SOW for a 6 month project that was delivered successfully. Designation: Technical Consultant.
Client: ENWL – Electricity North West Limited Manchester, UK Project Details:
ENWL migration project from NS4-480 End of Life arrays which included both File and Block data to VNX Block. Following tasks will be completed as part of this project.
SOW- Creation of Scope of Work and get a sign off from customer on the scope.
Firmware upgrades on two NS4-480 and 2 VNX 5400 arrays/
BTU – Block to Unified Conversion of VNX to Unified File and Block storage by adding NAS head and reconfiguration of the VNX.
Firmware upgrade on 8 CISCO switches.
Holistic analysis of the environment and make zoning changes to ensure all 400 servers are redundant.
Cleanup of Faulted SANCopy and Mirrorview sessions before the upgrade.
SOP Creation and Handover Documentation to BAU support. Achievements:
Inspiring Performance Badge. Winners Circle points received for exemplary change management which would serve as example for all future changes.
Applause Badge – received for delivering the project successfully.
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management and significant experience working with steering committees and other project managers.
Sept 1st, 2008 till 29th Jan 2010 HCL Technologies, Chennai Designation: Senior Specialist
Client : Acxiom
Job Responsibilities:
We support 3 datacenters in USA and manage SAN and NAS storage and backups in an enterprise computing environment with products from EMC:
Storage Environment Management:
Configuration, monitoring, troubleshooting of storage. Using Navisphere Manager for LUN Provisioning on ClariiON CX700, CX3-40f SAN Arrays.
Using EMC Symmetrix CLI, ECC for Viewing and managing Symmetrix DMX3000, DMX1000, DMX3-24, DMX4-24 boxes for LUN mapping and masking and to view errors.
SAN switch zoning in core-edge environment with Cisco MDS9509 and Brocade Silkworm 24000 and 4100 Switches and troubleshooting connectivity issues.
Working on Powerpath to make sure that all paths are active and reconfiguration of dead paths.
Manage NAS storage servers NS502G and NS80G from Celera Manager.
Managing Centera Gen4 CAS Box from Centera Viewer and CLI. June 4th 2007 till 1st April 2008 Patni Computer Systems Limited, Mumbai Designation: Senior Systems Engineer (L2 Support CLARiiON storage arrays) Client : EMC
AAFREEN KARIM
Email:************@*******.***
Phone: +1-813-***-****
Email: ************@*******.***
Sensitivity: Internal & Restricted
Job Responsibilities:
As a EMC Tech support I was responsible for troubleshooting issues faced by CE or an End user i.e Storage administrator with implementation, Host Integration, Configuration issues. Log Analysis, Collaborate with Host teams, Power path teams & Configuring Dial home templates.
NDU- Non-Disruptive Upgrades to Install or Upgrade Array Software.
Troubleshooting layered driver issues for Snap View, Snap Clone, SAN Copy, Mirror View. Support boundaries for various products.
Arrays FC4500, FC4700, FC5300, FC5500 FC5700. CX200, CX300, CX400, CX500, CX600, CX700, AX100, AX150 (FC), AX150i, AX150SC, AX150SCi, AX300i, AX500i. Switches Brocade, Mcdata and Cisco, Connectrix B-Series and M-Series Switches. Applications SAN Copy, Snap View-Snapshots, Snap View- Clones, Mirror View. 25th September 2006 – 1st June 2007 HP, Bangalore
Designation: Senior Systems Engineer
Process: Industry Standard Servers.
Job Responsibilities:
Providing hardware support for HP Proliant Server Family DL (Dense Line)
, ML (Maximum Line Expansion) and High-end BL (Blade Line) C-Class Blade Servers.
Configuration of RAID 0, RAID 1 and RAID 5 Levels on SAS/SATA/SCSI storage controllers.
Working with HP Storage Works Modular Smart Array (MSA), MSA20, MSA30, MSA50 and MSA 500 G.
Tape Drives: Running diagnostics, troubleshooting and firmware upgradation procedures for HP StorageWorks standalone tape drive products like LTO(Linear Tape Open) 1st, 2nd and 3rd generation tape drives, DLT(Digital Linear Tape), SDLT(Super Digital Linear Tape), DDS/DAT
(Digital storage/audio Tape) and AIT( Advanced tapes. Basic Troubleshooting of Backup Software issues.
UPS: Troubleshooting following Online UPS models T750, T1000, T1500 XR, T2200 XR, T3000XR, T5000 and T5500 XR and use the power manager software to configure alarms and emails in case of a failure, schedule shutdown in case of power failure and monitor UPS data and graphs using Enterprise ERM configurator to configure extended runtime for a UPS to provide extended runtime.
Using SIM (System Insight manager an HP infrastructure management tool) to manage Windows and Linux environments from a CMS – Central Management Server remotely. Achievements:
Achieved highest number of surveys and 100 % Customer Satisfaction scores in the month of April. 13th Feb 2006 to 21st September 2006 Citigroup Global Services, Mumbai Designation: Process Officer
Job Responsibilities:
Using CLI Putty and check the backup logs and resolve the issue. Troubleshoot issues like, windows roaming profile Issue, Internet proxy, cache or cookies issues, print issues, installing MS Office, Install the Terminal Services Client through Putty, Map local or shared drives from the terminal server. Remotely logging into the user’s pc using Dameware or RCO - Remote Control Option. Installing or uninstalling software like antivirus protection, Microsoft office, entrust etc Mapping Shared Drives and Mapping network / local printers. Determining internet connectivity and internet related issues. Achievements:
Best Performer during the first quarter (March, April, May2006) RnR.
Aug 2006 Indoor Olympics and won Gold Medal in the Women’s Doubles and Mixed Doubles. AAFREEN KARIM
Email:************@*******.***
Phone: +1-813-***-****
Email: ************@*******.***
Sensitivity: Internal & Restricted
31st May2004 to 10th Feb 2006: EDS- Electronic Data Systems, Mumbai Designation: Technical Helpdesk Coordinator.
Job responsibilities:
Desktop issues, Remote Login via VPN/dial up issues, MS office Applications issue. Mapping Network drives and local and network printers.
Achievement:
Awarded the Best Performer for 3 consecutive (Jan, Feb, March2005) months in this process and for August, Sept and November 05 as well.
Awarded the First Prize in Table Tennis Championship in EDS during July 2006. 5th Jan 2004 till 5th April 2004: Stream Tracmail Pvt. Kamala Mills, Mumbai Designation: Team member.
I was employed as a Team Member and my responsibility include providing technical and operative solutions to the Customers. Qualification:
B.E: Bachelor of Engineering in Electronics and Telecommunication passed in the year 2003. Certification
MCP: Microsoft Certified Professional in Windows 2000 Professional. EMCPA: Certified in EMC Technology Foundations - CLARiiON Solutions(E20-050). Hobbies & Interests
Reading, Table Tennis, Badminton, Computers, Movies. Personal Details
Date of Birth: 26th December
Languages Known: English. Hindi.
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