LICENSES
Ellen Klem
PROFILE
CONTACT
Twenty years of providing strategic excellence for healthcare programs with a host of diverse experience including designing and directing programs for large and medium-sized health care companies and hospitals, data analysis, project management, training and development, contractor oversight, evaluation review, and service-plan implementation.
*************@*****.***
JOB HISTORY
7101 Washington
KANSAS CITY, MO 64114
https://www.linkedin.com/in/ellenklem
Employer
Employment Dates
Title
The Dream Works Inc.
2019 – Present
Sr. Occupational Therapist
Minds Matter
2016 – 2019
Community-Based Therapist
Rehab Choice: Bishop Spencer Place
2009 - 2013
Occupational Therapist and Program Strategy Manager
Rehab Care: Claridge Court
2005 – Present
PRN Occupational Therapist
Truman Medical Center
2011 - 2018
PRN Occupational Therapist
American Stroke Foundation
2013 – 2014
Program Director
Rockhurst University Department of Occupational Therapy
2009 - 2012
Adjunct Professor
Shawnee Mission Medical Center
2008 – 2009
PRN Occupational Therapy
EXPERIENCE
Develop public information plans to facilitate the dissemination of program specific information to external audiences.
Educate beneficiaries and providers about health promotion or disease prevention to ensure that they are informed of program benefits.
Provide consultative services to senior-level management regarding outreach or educational initiatives.
Train and educate junior analysts to improve their technical knowledge or abilities.
Develop strategies for the dissemination of program information to beneficiaries and their representatives that assists them in making informed healthcare choices.
Guide the approach or monitoring of projects or studies conducted in order to inform management of potential concerns.
EDUCATION
Master of Occupational Therapy
Rockhurst University Kansas City, MO
BACHELOR OF ARTS Psychology
Rockhurst College Kansas City, MO
SKILLS
Exceptional Communication
Project Management
Problem-solving
Data Analytics
Customer-Relationship Building
Strategic Planning
Curriculum Development
Missouri
2000 – Present
Kansas
2002 – Present
1702131
Iowa
1999 – 2000
01297
NBCOT certified
1999
1039747
PRESENTATIONS
Presentation
Year
Audience
Agronomics and Body Mechanics
2016
New Employees
Modalities
2016
Master’s OT Students at Rockhurst University
Role of Occupational Therapy in SNF/LF Settings
2008, 2009
Nursing Staff
Role of Occupational Therapy in Inpatient vs. Outpatient vs. Home Health
2006 - 2012
Health Care Program Participants
EXPERIENCE -continued
Oversee contractors and other organizations in the performance of customer-service evaluation reviews devising review strategies to be used.
Identify factors using data that contribute to aberrant information so that the appropriate corrective action can be implemented.
Develop written reports based on analysis of data or review findings outlining issues with recommended course of action for resolution.
Create documents identifying trends or problem areas and offering recommendations or solutions.
Convey technical information in writing to contractors, providers, beneficiaries and their representatives regarding benefits or other health related information.
Conduct briefings to a variety of audiences to further the organization's public information program.
Develop training sessions for external audiences regarding program benefits or initiatives of the organization.
Maintain liaison with beneficiary organizations, professional associations and other external groups in order to enhance public relations efforts.
Meet with external customers to obtain feedback in order to adjust or enhance outreach perspectives in specific areas.