Contact No: +918********* Email:adfapd@r.postjobfree.com DOB: 28.06.1990

To be a part of an organization where I could get the opportunity to enhance my knowledge & prove myself to the best of my abilities.

EDUCATION

Professional School Of Indian Banking (PSIB), Chandigarh Oct’14-Nov’14

Specialized training programme that prepares the aspiring bankers to be bank ready.

Principles of Wealth Management.

Retail Banking & its products.

Importance of Insurance & its products.

Cross-selling concepts & techniques.

MIS reporting(Powerpoint, Excel,Word).

Overview of finical

Bharathiar University, Coimbatore 2008-2011

B.sc in Catering Science And Hospitality Management from UEI Global Institute Chandigarh

Army School, Roorkee Cantt (Uttrakhand)

CBSE (12th ) with 50% 2008

CBSE (10th ) with 67.3% 2006

PROFESSIONAL SYNOPSIS

Bolt Gym & Spa. :- (Café Manager ) Nov'17-Present Responsibilities:

Opening and closing of a restaurant.

Handling and creating positive atmosphere among team.

Maintaining reports .

Handling customer complaints and concerns .

Taking care for purchase and vendor management.

Maintaining stock and wastage.

Sterling Holiday Resorts Ltd. :- (Customer Assurance) Mar’16-Jun'17 Responsibilities:

Providing customer services to members and non members.

Taking care of cash transaction.

Planning Holiday and up selling of membership.

Ensure 100% complaint resolution within the stipulated time.

Relationship building call to newly acquired member. In this process exe has to ensure member is aware with product details & offers which he is getting.

Building better relationships and making repeat members to ensure a solid customer base.

Indusind Bank :- (Cashier) Mar’15-Feb’16

Responsibilities:

Process all cash transactions taking place in the bank, Maintain accurate details of each transaction.

Make precise entries into the banking system.

Balance the currency, validate deposit slips, and issue negotiable instruments viz., draft issuances, promissory notes, traveler's checks, bills of exchange, etc.

Tally the full cash amount at the end of each day.

Count the cash in ATMs and TAUs/ATS's and replenish them.

Make reports and submit them to the bank manager.

Help the customers to get through tedious banking processes

Guarantee security and safety of all bank and client assets via effective adherence of regular corporate and legal processes

Bring in new customers and open new accounts by advertising new services and boosting business referrals such as mortgages, insurances, loans, lending, etc.

Educate and provide practical training to new employees

Coordinate with cashiers, tellers, including other internal and external bank employees

Assisting Customers regarding the cash and non cash services.

Building better relationships and making repeat customers to ensure a solid customer base.

I Energizer:-Make My Trip (Outsourced staff at Cooperate) Apr’13-Oct’14 Responsibilities:

Contacting hotels, vendors and other suppliers for booking confirmation.

Assisting Customers regarding the booking confirmation and providing END to END services.

Building better relationships and making repeat customers to ensure a solid customer base.

I Energizer:-Make My Trip (Customer Sales Executive) Dec’12-Apr’13 Responsibilities:

Contacting hotels, vendors and other suppliers to enquire rates, availability and confirm bookings.

Keeping in depth knowledge of all popular products, popular destinations and pushing for their sale.

Customizing all tailor made packages as per guest’s specific requirements.

Domino’s Pizza India Ltd.(Associate Manager) Jul’11-Jun’12

Responsibilities:

Opening and closing of a restaurant and running Restaurant Operation in smooth Manner.

Preparing reports on Food Cost, Daily wastage, Managing Inventory, Sales Report.

Handling customers concern, Motivating Team,Setting up Store and Employees target.

Taj Sats and Delware North Company. Jul’11-Jun’12 Responsibilities:

Taking care for the food court.

Preparing reports :- Daily wastage, Managing Inventory.

Following HACCP Standards for the Sports Persons.

ACHIEVEMENTS

Certificates from Taj Sats in CWG 2010.

Awarded as Best performer for Quarter (Apr13-Jun13) in Make My Trip.

PERSONAL DETAILS

Sandeep Chaudhary

Address: 206, 1/,pepaliwala Town, Mani- Majra,Chandigarh, 160101

Father’s Name: Mr. Hoshiyar Singh

Occupation: Retired Officer Army

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