Resume
Kanhaiya Samadhiya Contact: 738-***-****, 700*******
(M.Tech., Prince 2) Email: *.********@*****.***
Professional Summary
I am a Consultant in Project Monitoring Unit (PMU) functioning under State Planning Comission of MP, deputed in School Education department since March 2017 (3 years) and an extensive experience of 9+ years in telecom industry in various roles in Telecom Network Operations and Manitenance. I have been managing teams in leading Network Management and Project Management Activities. Adept in converting organizational objectives into quantifiable goals; acting as an escalation gate to resolve critical issues of the Stakeholders. Key roles being managing Project & Team activities to formulating plans and strategies, to setting up infrastructure for a new account, getting resources onboard for various projects. Total experience being 16+ years.
Professional Experience
Madhya Pradesh Agency for Promotion of Information Technology (MAPIT), 20 March 2017- till date as a Consultant Project MonitoringUnit
*Ericsson India Global Services Pvt. Ltd, Indore 01 Feb 2017- 18th March 2017, Senior Engineer Network Operations and Maintenance
*Nokia Solutions and Networks India Pvt. Ltd., Indore, Oct 2008 – Jan 2017, Techlan Lead, Network Operations
Mandsaur Institute of Techology, Mandsaur – Aug 2002 to Aug 2005, Training and Placement
NetworkOperations & Project Management Experience
An effective communicator with exceptional relationship management skills. Ability to relate to people at any level of business and management and significant experience working with multiple clients, project managers and technical teams for executing concurrent projects.
I have hands on exposure on management of value added services, callcenter, Out Bound dialers, SMSC, IP infrastructure, Subscriber Data Management (SDM), DNC operations domains.
Experienced in managing a team of 20 - 25 associates diversified over different projects.
Experienced in planning a 30-60-90 day plan.
Responsible for setting up infrastructure, ramping up the team, Single point of contact (SPOC) for various projects and operations.
Meeting deadlines and turnaround time without compromising quality norms and adhering to SLA’s as per defined guidelines in RFPs.
Worked on the POC (Proof of Concept) for various IT projects. Comprehensive understanding of document like DPR, RFP, RFQ, RFE, Proposal and EOI.
Skills
Functional
Management and Leadership Skills Project delivery, Stakeholder, Cost, Risk, Resource, Capacity,Problem, Incident, Change, Asset Inventory Management.
Training & Development Conducted Project Management concepts, MPP, Six Sigma.
Competencies Ability to meet deadlines and handle diverse tasks simultaneously;
Strong interpersonal, leadership and motivational skills;
Excellent report writing, presentation and oral communication skills.
Demonstrates integrity and ethical standards;
Positive, constructive attitude to work;
Technical
Applications MS Excel, PowerPoint, MS-Word, Visio
Operating System Windows 9x, 2000, XP, MS-DOS
TELECOM Telecom:-GSM, GPRS, SMS Centre, Intelligent Networks, Siemens STP, One NDS 8.0
Operating Systems:- Windows 9x/2000/NT/XP Pro
Software/Applications: - Microsoft Office Suite, WRQ Reflections, HIT Tool, Ultra Edit, TICA, FTT
Test Equipment:- Tektronix K12 & K15 Protocol Analyzer
Switching Technologies:- Nokia DX 200 based MSCi, MSCi Server (Ver. M12,M13,M14 ), IPA 2800 based Media Gateway ( Ver. U3B,U3C,U4 ), HLRi ( Ver. M13). AXE-10 &810 switching system (CME-20) GSM Platform (H/W BYB-501, Control APZ 212 30/3, APZ 212 33/3& APZ 212 40/3, IOG 20C, APG-40).
Project & Experience Details
Madhya Pradesh Agency for Promotion of Information Technology
Presently reporting to MD National Health Mission for COVID Integrted command control center data management/MIS/helpdesk fordata validation, data analysis, predictive analysis etc.
Deputed in School Education Department as a Consultant (PMU), working under direct coordination with Principal Advisor of State Planning Comission and Comissioner of School Education Department.
Study the status of IT Infrastructure of department and to support the roll out of e – governance projects
Helping department in all sorts of IT related initiatives.
Coordination with various Government officials like District Collectors, Joint Directors of various departments and other officials.
Monitoring of the variouos projects run by School Education Department like ICT@School, Free cycle distribution, Pratibha Parv, Ek Parisar EK shala etc.
To provide technical capacities to concerned departments to identify the challenges and prepare action plans for overcoming the same through existing schemes, innovation, greater engagement and participation.
Curriculum improvement and development to improve student learning outcomes through consultation with curriculum developers, principals, school boards and teachers.
Conduct Training Need Analysis (TNA) of officers of the department for project management, teachers and staff in the schools and develop relevant training strategies, methodology, tools and programmes in association with institutions of high repute.
Identify new technologies to augment classroom learning
Working on preparing State Action Plan for Sustainable Development Goals (SDGs), monitoring of indicators developed for SDG achievement.
Monitoring of Aspirational Districts, development of State action Plan for the monitoring of Aspirational Blocks, analysis, training and report submission for upliftment of the blocks under monitoring
Visit to various aspirational blocks to organize meeting with various departments and monitoring of the schemes identified by School Education to prepare field reports and trainings
*Bharti Airtel Ltd. MPCG Managed Services
Value added services, it is a high revenue generating project involving various short code based applications like Airtel Money, Astrology etc, and like Caller Ring Back tones (CRBT), Airtel Call Manager (ACM), Missed Call Alert (MCA) etc.
Callcenter and IVRS, it is an efficient system for subscriber services and complaints management comprised of Nortel and Veraz equipments.
SDM, One NDS 8.0 is an effective network directory server setup for Subscriber Data Management system that enables effective management of core node devices and avoids data duplication.
TechLAN WAN, the project involves interconnectivity of core telecom nodes and there access with remote and distant nodes which acess to perform various operations like provisioning, alarm monitoring etc. It is the IP infrastructure. IT Networking, Hardware maintenance/provisioning and installation..
Roles and responsibilities:
SPOC for Techlan i.e. Bharti IP Infrastructure management team.
Manages IBM team(20 FTE’s) to ensure successful functioning of Multiple projects.
Managing with the vendor companies like One97, Mahindra Comviva, Onmobile, WIFI systems.
Responsible for developing project standards, processes, guidelines for the Project.
Developing project Schedule/Milestone plan, Resource Utilization and work breakdown structure for the project.
Developing Meeting Agenda’s and conducting review meetings with Stakeholders and publishing meeting minutes for facilitating project implementaion.
Monitoring & Tracking of Milestones, Deliverables and SLAs set against the Project/as defined in RFPs.
Responsible for managing the Project Management activities for the project like Cost, Schedule, Scope, Risk etc.
Conducting internal process audits & process reviews for ensuring strict adherence to the process Parameters/systems as per defined guidelines.
Communicating Status Report to all the stakeholders on Weekly basis.
Facilitating the project teams in meeting the SLA’s as defined in RFP.
Highlighting Project deviations/issues to higher management & Project Stakeholders.
Responsible for delivering projects for various releases of different applications.
Assisting Stakeholders with Go/No-Go decision.
Recruiting teams and determining training needs of employees to enhance their
operational efficiency leading to increased productivity.
Conducted Appraisals for FTE’s and provided feedback to higher management.
Management of Bharti TECHLAN network and to supervise IBM team of 11 members
Routine health check-up of all VAS related trunks and SS7 links in all network elements.
Operation and Maintenance of Nokia DX 200 Switch/MSS and MGW to ensure zero downtime and quick resolution of faults for Airtel MP
Short and long code creation for different VAS services in MSSi and MSCi.
E1 and SS7 Connectivity to different VAS servers like OBD’s, MCA, CRBT, Background music, INIVR etc.
Responsible for Call centre connectivity (both IVR and Agent) in the network on both DCS and CCS system.
Exposure to IN and SMSC connectivity with new Network elements (MSC and HLR) and vice-versa.
Link load monitoring and Addition for critical nodes like IN, SMSC and INTERMSC.
Troubleshooting and Support to different agencies for Call monitoring.
Account creation and addition for different vendors in BULK server and APP. SMSC for bulk messaging.
Changing the CAMEL profile of subscribers (SDP and SCP migration) as per requirement of IN.
Provisioning of different supplementary services from backend.
New No. Series definition for home network in all network elements (MSS, GMSC and HLR).
Resolve complaints related to GPRS, data call, easy recharge etc.
Routing of different Numbering Plans (Mobile to Mobile & PSTN) for local, national & international levels.
Acceptance Testing of the PoIs and obtaining the test call results.
Data base creation (Ater, links, routes, CGRs, Inter MSC/MSS connectivity etc)
Weekly Backup from all MSC’s, One NDS and HLR.
Creation and deletion of CGR as per requirement in MSC and MSS/MGW
DB creation and routing in Siemens STP
Analyze the existing/ proposed projects in regard to strategic control, security, disaster recovery and business continuity
Ensure utilization of the common infrastructure for projects implementation
Coordination for requirement gathering, impact analysis, user acceptance testing and demonstration of new developments, modifications and feature enhancements.
Idea Cellular Ltd, Indore – Dec 2007 – oct 2008
Project
1) Idea Cellular ltd Network Management Centre (NMC) network expansion and commissioning of new BTS/BSC sites, subsequent management and delivery to Idea Cellular
Roles and responsibilities: Engineer, Network Manament Centre
Working on Ericsson AXE-10 &810 switching system (CME-20) GSM Platform (H/W BYB-501, Control APZ 212 30/3, APZ 212 33/3& APZ 212 40/3, IOG 20C, APG-40).
Responsible for Routine O&M activities in MSC/VLR, BSC/TRC, RBSC & BTS.
MSC-VLR/HLR
Alarm Handling and Backup handling of CP, IOG/APG & RTRFILES.
AUC database loading in HLR and to check on all the size alteration events in all nodes
BSC/RBSC
Operation, Maintenance & trouble shooting of the APZ/APT part of BSC/RBSC
Alarm Handling and Backup handling of CP, IOG/APG.
Definition & implementations of different pools like HR, EFR, FR in TRC.
Making soft connections and site maintenance using ROMT.
Taking regular health check of all nodes for various faults.
Integration of Sites, Changing sites parameters like frequency, Cell power from BSC, Defining neighboring cell relationships, Localizing & Correction of BTS faults from BSC.
Creation of signaling links between BSC and MSC.
Re-homing of sites from one BSC to another.
Re-homing of BSC from one MSC to another.
Performance Management, system administration and provide Support to field engineers from OMC while doing operations and maintenance activities for existing and expanding GSM infrastructure network.
Creation of process documentation for various activities, Generation and evaluation of daily network reports.
2) Mandsaur Institute of Techology, Mandsaur – Aug 2002 to Aug 2005
Roles and responsibilities:
Head of Training & Placement Cell, Publications, and Faculty development programs.
Creating RFP’s for the procurement of hardware equipments, Training Institues for capacity building of College Students.
Monitoring the Project Progress, communicating the status report to higher management(weekly basis).
Organized Community Projects like Project Eklavya for the education and career counseling of rural students.
Lead the various teams for sponsored projects, ISO certification and accreditation etc.
Chaired the team of 10 members for the brand management of MIT, and took the charge of publicizing the institution and its activities in media.
Education
M.Tech. (Electronics & Instrumentation), SGSITS, Indore in 2007 with 77%.
B.E. (Electronics & Communication), GEC Bhopal in 2001 with 65%.
Intermediate MP Board, GBHSS, Ashoknagar in 1993 with 78%.
High School MP Board, Tara Sadan Ashoknagar in 1991 with 82%.
Training and Certification
Successfully completed PRINCE2 practitioner certification, ID-9980014687017798.
Nokia Solutions and networks internal trainings & certifications:-
• MS India change management process, resource trouble management process
And user access management process
Honors & Awards
Appreciations: Received Appreciation mails & Excellence Certificate from Nokia & Airtel
Awarded Nokia Excellence awards for various achievements:-
• KPI management (ASR 99%+)
• Techlan WAN BW upgradation within record time between Indore & Bhopal, it was crtitical to 4G launch in MP
• DX HLR migration with NT HLR project.
Personal Details
Father’s Name: Late Shri M.P. Samadhiya
Mother’s Name: Smt. Sushila Devi
Date of Birth: 27th Sept 1976
Hobbies: Astrology, learning Sanskrit verses, listening Music, cooking
Sex: Male
Nationality: Indian
Passport Details: L9822497 (Valid Till 2024).
Address: 2/11, Shalimar Enclaves, E-3 Arera Colony, Bhopal– 462 016 (MP)