Desktop Support Engineer

Desktop Support Engineer / System Admin

RAMIYA.R Mobile : 975******* Email id: *.********@*****.***

Career Objective:

To work as a network and system engineer in the IT industry and to contribute in innovative server management and maintenance. Seeking responsibility for leadership and participate in new challenges in a competitive organization.

Educational Qualifications:

Qualification

Stream

Institution

Board/University

Year of Passing

Percentage

Post Graduate

Integrated M.E(VLSI) ECE

Saveetha School of Engineering, Chennai

Saveetha University

June

2016

CGPA-8.8

Higher Secondary

Class XII

Aditya

Vishyashram

higher secondary

school,

Puducherry

HSC

March

2011

67.91%

SSLC

Class X

St. Joseph of

Cluny Matric

higher secondary

school, Neyveli

Matriculation

March

2009

60.8%

Work Experience:

Working as a Network / System Administrator in CPS group of Institutions in Chennai. (March2017-Till date)

Software skills:

Programming Languages : Embedded, C, Matlab, Xilinx

Operating Systems : Windows, Linux

Packages : Microsoft Office (2003, 2007, 2010,2013,2016).

Techinical Skills:

Installing and configuring Windows server 2003, 2008 and 2016.

Configuring ADDS, DHCP, DNS.

Handling the Backup and Restore for the ADDS, DHCP, DNS.

Responsiblities :

Managing Desktops and maintaining the Inventory.

New PC configuration (User ID Creation, Printer configuration, Outlook configuration, IP Assigning).

OS Installations like Windows XP, Windows 7, Windows 8, Windows 10.

Providing L1 support for Windows XP/ Windows 7 users.

Troubleshooting OS, Network issues.

Configuration and Troubleshooting of Microsoft Outlook Client 2007.

Remote Desktop and Remote assistance.

Printer configuration and Troubleshooting.

Installing and configuring user Front end software.

Group Policy.

Installing the OS.

Key area of work includes:

Handling the Desktop, laptop and Server hardware's.

Installing and Configuring Systems in an Organization.

Installing necessary Software’s and Utilities for the end user.

Troubleshooting Systems and Physical networks.

Network cable laying and crimping.

Supporting annual system maintenance and other computer accessories.

Creating & Managing user accounts in Active directory & Group Policies

Configuring and troubleshooting outlook.

Preparing Documentation for Trouble Shooting and Other Details.

Projects:

Minor Project:

Project on OP-AMP IC TESTER,2014

DESCRIPTION: Testing IC is working in inverting terminal and non-inverting terminal.

Major Project:

Project on GROUP III-V Tunnelling High Electron Mobility Transistor Transfer Characteristics Analysis Of Futuristic Devices,2016

DESCRIPTION:Device characteristics show that there is a very good improvement in HEMT when compared to the existing MOSFET

Area of Interest:

VLSI

Networking

Embedded system

Course Completed:

Completed Networking training course in Saveetha School of Engineering and have CISCO certified NETWORK ASSOCIATE certification.

Completed Embedded system course in Saveetha School of Engineering and have certification.

Completed Networking training course as DESKTOP SUPPORT EXECUTIVE in TCS ion in 2017.

Training:

In-plant training “Electronics Department, Chennai Port Trust”, Chennai,2013

In-plant training “Electronics Department Puducherry Electric Board”, Puducherry,2014

Industrial visit :

Alstom (P) limited, Tada, Andhra Pradesh,2013

Paper presentation:

Presented paper on ”WI-FI AND WI-MAX TECHNOLOGY” in Saveetha School of Engineering,Chennai,2012

Workshops and Conferences attended :

Attended the International Conference on “NANO ELECTRONICS AND NANO DEVICES- ICNEND’13” held at Saveetha University, Chennai,Jan 2013

Attended the pre-conference workshop on “BRAIN MACHINE INTERFACE(BMI)”

held atSaveetha University, Chennai,Jan 2013

Attended the National level Workshop on “SENSOR NETWORKS & WIRELESS SECURITY” held at Saveetha University, Chennai,Aug 2014

Attended the Robotics Workshop on ”ROBOTRON” held at Dr.M.G.R.University, Chennai,Feb 2012

Personal Profile:

Name : R.Ramiya

Father’s Name : Mr.V.Rajasekaran

Date of birth : 30-03-1994

Sex : Female

Languages Known : English, Tamil,Hindi

Marital status : Single

Nationality : Indian

Address : Anu Flats,Plot no-13.Door No-S2,1st street,Vadivel nagar,Elumalai

Salai,Kovilambakkam,Chennai-600117.

Declaration

I hereby declare that the information furnished above is correct and true to the best of my knowledge.

Place: Chennai ( R.RAMIYA )

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