Customer Service Accounting

Nicholas Fishman

*** ******** *******

South Plainfield, NJ 07080

Tel: 908-***-**** E-mail: (***********@*****.***) Mobile: 848-***-****

Summary: Various customer relations surrounding the areas of customer service, supply chain management, customer solutions for the US DOD.

Air Export, Air Import, Ground Transportation, Excellent time management, data entry, and inventive approach to problem solving, team player.

Skills: Proficient in (Russian, English), Ms Office (Word, Excel, Windows XP), Lab Manager Software and Cargowise EDI Enterprise (Cargowise Super User)., IES Descartes, Forklift Certified, Hazmat Certified, 39 Wpm.

Education: High School Diploma John P. Stevens High School Edison, NJ 2001

Experience:

1/2018 to Current Logistic Plus, Inc.

Air Freight Supervisor / TSA Security Back Up Coordinator

•Full Air Operations Desk, Air Export, Air Import, along with Ground Transportation.

•Handling Shipments from A-Z with accounting closing files.

•Setting up clients/agents upon being awarded business. Sending agency agreements, working w accounting to create client base in the system.

•USDOD Shipments, working with CBL/GBL’s, Door to Door shipments arranging delivery to Various Military Installations.

•CRAF – IHAT/CATA3 Program Facilitator, Daily RFQ’s from various CONUS to OCUNUS/OCUNUS to CONUS Destinations.

•Using Cargowise EDI Enterprises as platform.

•Various Administrative duties, reports, P/L, Etc

•Facilitating Airport Drops @ JFK to ensure airline acceptance & monitoring of DOD shipments into Airline Warehouse for uplift.

•Supervising/guiding & assisting, my team (1 person) in daily duties.

9/2015 to 1/2018 LMJ International Logistics, Inc

Export Agent / TSA Security Back Up Coordinator

•Full Air Operations Desk, Air Export, Air Import, along with Ground Transportation.

•Handling Shipments from A-Z with accounting closing files.

•Setting up clients/agents upon being awarded business. Sending agency agreements, working with accounting to create client base in the system.

•Local Trucker contacts, airline contacts, well known in the industry by various carriers.

•Worked with ITAR related material, Customs and Border Protection; DSP-5, D Commerce License, DOS Department of State Exports (DOS 5, DOS 7), Background in Military Exports that require Export Licenses, Form 9 ATF.

•Have handled Vehicle Exports, Convention Center (Sema Car Show Las Vegas Ring Brothers Green Mustang), London LHR Export.

•Handling Shipments of High Value, High End Clients, (I.E. Tiffany’s)

•Compliance oriented, and attention to detail on every shipment.

•Handling Shipments with Letter of Credits.

•Customer relationship specialist, warm courteous business style approach, written & verbal skills impeccable, ABC – Always Be Closing business attitude.

•Worked with the Cargowise EDI Enterprise, AES/ACE direct.

•Responsible for upkeep on TSA Documentation, Known Shippers, Truckers STA's, Personnel Log, Personnel Tests, Bookkeeping.

10/2012 to 8/2015 Blue Water Shipping US, Inc.

Export Agent / Export Supervisor / TSA Security Back Up Coordinator

•A-Z one stop shop, quoting internally, externally to agents; customers. Arranging pickups, negotiating inland rates and spot rates for general as well as dense/volume weight cargo. Back to backs, assemblies, consolidations, direct IATA's, following shipments to destination & acquiring POD's for follow up/confirmation purposes. Licensed cargo, military back ground in export licenses.

•Local Trucker contacts, airline contacts, well known in the industry by various carriers.

•Worked with ITAR related material, customs and border protection; DSP-5, and DSP-6, BIS.

•Compliance oriented, and attention to detail on every shipment.

•Handling Shipments with Letter of Credits

•Customer relationship specialist, warm courteous business style approach, written & verbal skills impeccable, ABC – Always Be Closing business attitude.

•Worked with the IES Descartes system, AES direct.

•Responsible for upkeep on TSA Documentation, Known Shippers, Truckers STA's, Personnel Log, Personnel Tests, Bookkeeping.

03/2010 to 10/2012 SBS Worldwide, Inc.

Export Customer Service Agent II

•A-Z one stop shop, quoting internally, externally to agents; customers. Arranging pickups, negotiating inland rates and spot rates for general as well as dense/volume weight cargo. Back to backs, assemblies, direct IATA's, following shipments to destination & acquiring POD's for follow up/confirmation purposes. Licensed cargo, military back round in export licenses.

•Worked with ITAR related material, customs and border protection; DSP-5, and DSP-6.

•Compliance oriented, and attention to detail on every shipment.

•Customer relationship specialist, warm courteous business style approach, written & verbal skills impeccable, ABC – Always Be Closing business attitude.

•Worked with the FCL Z scope system, AES direct

01/2006 to 03/2010 UTI United States, Inc.

Export Customer Service Agent

•Worked with bill of ladings, getting quotes from inland carriers, arranging assemblies, weekly consolidations.

•Worked with ITAR related material, customs and border protection; DSP-5, DSP-61, DSP-73, and DSP-6.

•Ensuring compliance on every piece of licensed freight as well as NLR freight.

•Handled special requests at the need of the customer, sending customers flight dtls as well as AES & airway bill data for compliance records.

•Worked w/the ERP System, UOP Ulrich System for data entry w/direct connection to US Customs.

References available upon request

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